-
March 2024 by John Szalkay
Understaffed, impossible to speak with them on the phone.
-
December 2023 by Bin Li
Absolutely do not come here to pick up photos. There's an older female employee with a terrible attitude who seems to know nothing. It's as if I forced her to give up a fortune and made her work here for very little pay.
-
December 2023 by Ruwan J.
oldish Walgreens. fairly large though. a little messy. stopped in here to get some gum and then my breath was fresh. kinda miss these suburban-sized stores with plenty of square footage versus the compact stores in manhattan. probably won’t ever come back here again bc i am rarely in this part of forest hills but if you’re looking for a Walgreens near the Queens Boulevard subway station, this is the location to go to
-
October 2023 by Yvonne A.
Long waits at no fault of workers but of administration; not enough workers and pharmacy should be expanded.
-
June 2023 by Paula R.
After spending 9 hours in the emergency room with my husband we went to the pharmacy to pick up his medication for pneumonia. There were 2 prescriptions, one for 4 pills and one for 20 pills. The 20 pills were in a prepackaged bottle. As usual , the prescriptions were handed to me in a stapled bag. I paid and left. We then stopped to get dinner to take out and went home. As we were eating dinner, I was removing the pills to give my husband. When I took the cap off the prepackaged pulls, the pull tab was half opened. I counted the pills and there were 5 missing. I called the pharmacy and after several calls back and forth, the pharmacist could not help me and told me I had to speak to James, the manager 2 days later.I called James that Sunday and he insisted that he checked the tape and that the bottle was sealed. After having a conversation that got me nowhere, ( I guess he thought I must be lying over 5 pills) he said he would have the store manager watch the tape and call me.He also said if we needed the additional pills have another prescription submitted. It's now five days and I have not received a phone call. In addition, when another prescription was submitted, the insurance company said it's too soon so it can't be filled.So he will have an interruption in taking his medication. I know this is only an antibiotic but what happens if it's a narcotic . Is it just brushed off.My final word COUNT YOUR PILLS BEFORE LEAVING THE PHARMACY WINDOW! I know that will slow down an already slow process but it's he said she said!
-
June 2023 by Tom M.
If I could give zero stars I would. Terrible pharmacy. More than one time I've been at the doctor's office and watched them order. I go to this Walgreens...oh we don't have the order. One time I could see, but it happens frequently. The staff does want to hear it. Most times are locked up. Sadly my insurer will not allow me to go to CVS.
-
May 2023 by Muniz Media
Keep in mind the Pharmacist takes a scheduled meal break from 1:30p to 2pm daily. Pharmacy hours are 7am to 11pm Monday to Friday and 9am to 6pm on the weekend. The store itself is open 6am to 12am seven days a week. Parking lot and metered street parking nearby.
-
May 2023 by Ron Kinkela
7 :15 am and pharmacy still closed. This normal hours
-
May 2023 by Google user
Keep in mind the Pharmacist takes a scheduled meal break from 1:30p to 2pm daily. Pharmacy hours are 7am to 11pm Monday to Friday and 9am to 6pm on the weekend. The store itself is open 6am to 12am seven days a week. Parking lot and metered street parking nearby.
-
April 2023 by Venda B.
Face it no chain drug store is anything to rave about. All over priced as far as non prescription drugs etc. This Walgreens however is at least stocked and does have pretty good sales. Its very very clean unlike CVS on 67th and Queens Blvd which is a disgrace. The pharmacy I really like they always keep you up to date calling or texting about upcoming prescriptions with the cost refills left etc. which I find extremely helpful. The staff can get grumpy at times its true lol, but to be honest I have seen why. I have personally witnessed them getting berated by customers to no fault if their own. I'm talking down right name calling. I mean how is it the staffs fault if their are no renewals left on their script. If they listened to the phone call they would of heard you have no more refills on this prescription after this one or is it their fault if their doctor didn't call in script etc. take responsibility. I go very early in the morning when they are not as busy and have not yet really had their dose is poor customers. They are obviously understaffed which is part if the problem if you sense a little attitude lol. Overall with prescription plans you may not have a choice were you go. I have Walgreens preferred. I used to be with CVS across the street but they were no longer preferred but I loved the pharmacy there well the pharmacist but the store itself gross. So overall I prefer Walgreens just go early.
-
April 2023 by Sam Uncle
super long lines, and always slow, find an alternative if you can
-
February 2023 by Pinhos EkBor
Busy store and pharmacy is always with long lines
-
January 2023 by Brooke S.
Zero stars. I needed to switch pharmacies because CVS was no longer in network. I always had my medication either same day or the next day at the latest and if there was a problem, they promptly notified me. I expected similar services from Walgreens but boy was I wrong!! A prescription was sent by my doctor and in the app the status was "delayed- no further action needed". For 2 days, I tried calling the pharmacy. I was kept on hold forever and once in a while it would start ringing. I would get so excited that finally someone was picking up and... you could hear someone pick up and immediately put it back on hold. Meanwhile, my current supply is dwindling by the day.I found out through my insurance company that it was because prior authorization was needed and the med needed to be brand. Walgreens didn't feel further action was needed?? My doctor gave the authorization and submitted the new prescription and again, it was showing up as "delayed-no further action needed". I called Walgreens again and the same thing. On hold every time I called. I called the store and before I could even explain, the minute I said prescription they transferred it to the pharmacy and...on hold. I tried calling right back and all of a sudden all staff was busy helping (or not) other customers.I called the corporate office and they told me they would have to call the same number I called so if I can't get through, they won't be able to either. However, someone would get in touch with me in 3-5 to discuss my complaint. That was so helpful.I am now down to my last few pills (I started this process with enough pills to last a week) and have to start all over again. My poor doctor has been so patient and helpful, but the time both of us have spent on this is totally unacceptable. On to another pharmacy...never again.
-
December 2022 by Syeda Hareem
Worst pharmacy ever !!!!!My son is sick and doctor gave him antibiotic they couldn’t get ready the prescription because they were busy?
-
December 2022 by Bill Fried
Always waite ,can't get help.
