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August 2024 by Sean Coomler
I made an appointment for my passport at 10 AM and arrived early. I had a few questions before my appointment mainly to make sure I had all the paperwork I needed so I didn’t waste anybody’s time…. Lo and behold, the only person that was wasted was mine. The guy behind the counter proceeds to tell me that there’s nobody there that can do my Appointment. But I’m welcome to walk into any other USPS! Ended up going to Black River and they were amazing!
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July 2024 by Darneé Hunter
Bite the bullet and get the PO Box. It’s the easiest and most convenient way to get mail here and it’s not expensive.
If you have a friend or two you can add all of you on the PO Box. Unlisted people cannot use your box so it’s secure too. No freeloaders unless you want there to be.
The only issue is that if there’s a payment problem, the post staff don’t call you. They just lock the box. You’ll have to check your box once a billing cycle to make sure you’re all good.
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April 2024 by Alexa Collyer
I don’t think I’ve ever understood where the horrible reviews come from. There are three amazing employees that work there. Two older gentlemen and a woman. All three of them are fantastic people and very funny! I’ve been there dozens of times in the 2 years we’ve been here, and never once had a real problem to complain about other than the other people coming in. They’ve always had a good attitude and have been very helpful to everyone I’ve seen. Personally, just don’t walk in somewhere with a bad attitude and expect sunshine and rainbows ??♀️ Overall I have loved my experiences here and will actually really miss this post office when we move. Thank you guys for everything you do! ??
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December 2023 by Pamela Richardson
They are over charging.customers. I paid over $80 to send a box, priority mail, to GA, which is a 16 hour drive. It took 8 days to arrive to its destination. I went into the post office to let them know and he simply said, priority isn't guaranteed. I would give zero stars for this location but it's not allowed. Now, I drive to Watertown's USPS or I ship UPS.
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December 2023 by Matt V
The USPS is the backbone of our great nations source of information. Without the USPS we would not be able to send friends and family letters or gifts through the mail. I thank the USPS for their service. Sometimes I get other people mail in my mailbox.
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December 2023 by Trevor Oksen
Not sure what all the bad reviews are for, every time I go a nice older gentleman politely helps me even when I’m unprepared and makes me want to come back if I need to rather than deterring.
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September 2023 by Da'Shawn Bennett
They love losing your packages.
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March 2023 by Antonio
0 stars. Stood in line for 40 minutes and when I finally got to the front, they let four people go in front of me that had been serviced already. I had to leave because I had a meeting. All I needed was a money order.
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September 2022 by Emily Carmichael
No need for the extreme level of rudeness
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September 2022 by Robin J.
Great customer service! Tom was extremely patient and helpful.
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May 2022 by Ember Lord
Staff was friendly and worked efficiently through the long line.The lady I worked with was very friendly and helpful, easing my nerves about how to ship overseas, explaining everything I needed to know.
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October 2021 by Isabel Fetterman
I would rate this a zero star. You need to get people that know what they are doing! I had to go back there multiple times to ship one item because the old dude didn’t know what he was doing! Plus some are just rude! Best choice is to go off post (except black river) calcium to ship anything. At least they have their stuff together.
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October 2021 by Ioana Opp
After thing were stollen from an envelope I received this week, the women at the Fort Drum USPS Office just charged me $4 for an 1.30oz ENVELOPE that already had a forever stamp on it! Disgusting!
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July 2021 by Fuego Lit
This is the second time within a month that my package(s) were delivered to my parcel locker but when I check its not there. The first time the employee forgot to put the key in the locker whoopsie. This second time I'm sure is the same thing yet they are closed for the 4th of July weekend. You would think that the employee would be on their Ps and Qs so issues like this don't arise over the weekend but once again... the lack of being accountable has left me waiting for my long awaited mail.
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June 2021 by Nicholas Hoffman (Pixelproductions100)
This USPS Office offers all normal services as a typical branch does. Passport services, change of address, shipping and recieving, money orders, etc. The staff are helpful in offering cheaper alternatives to the customers for shipping.• This facility obides by all DoD and NY State COVID-19 GuidelinesThe main entrance has keyboxes for patrons to get their delivered mail. For individuals with large packages/envelopes at this USPS site, a pick-up slip will be issued in their mail box and can be taken to the front desk for final delivery.Boxes and envelopes are free to take, and tape is provided within the USPS storefront itself. Tape and other postage is able to be purchased.Typically, peak traffic hours are during times of 1100 - 1330
