Sprague's Mermaid Pools is a highly regarded pool service company known for its exceptional customer service and expertise. Customers consistently praise the staff for being prompt, friendly, and knowledgeable about pool treatments and products. Many reviews highlight the company's ability to exceed expectations, especially in urgent situations, such as replacing a pool motor on the same day it was reported. The team is described as professional, accommodating, and attentive, making sure to explain everything clearly to clients. Although some customers noted issues with phone responsiveness and parking, the overall sentiment is overwhelmingly positive. With a commitment to providing quality work at reasonable prices, Sprague's Mermaid Pools is a preferred choice for all pool-related needs, including maintenance, repairs, and service. The staff, including knowledgeable employees, receive high marks for their helpfulness and dedication. Overall, Sprague's Mermaid Pools stands out as a reliable business for anyone looking to maintain or enhance their pool experience.
The staff was very knowlegable,polite and responsive and their prices are good too!
May 2024
I use them to open/close/service and all my pool treatment needs. I can’t speak highly enough about them. They are very prompt in responding. Reasonably priced. Friendly. Explain everything so well. My expectations were far exceeded. I honestly can’t see using anyone else for my pool. They are the best.
August 2023
Great people to work with. Customer service is outstanding!
