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March 2023 by Jim G.
Been going here for years. Couldn't ask for a more honest owner/mechanic. Great value for your money. Highly recommend
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October 2022 by Michael W.
Family owned. Great shop. Always takes me, right away and very respectful. Big fan. Quick turn around
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October 2021 by Aaron L.
Having recently acquired a new 22' BMW m340i (and now i'm broke) I was very cautious in choosing the right mechanic. I bought a Quad Tip AWE Track Exhaust that I needed to swap out for the stock exhaust. Upon arriving, Luigi was super friendly and attentive, examined my car, and then quoted me a super SUPER fair price. The job was done perfectly (Exhaust fit on right, and my old exhaust was removed carefully in case I ever wanted to swap it back in) and done fast, but with care and detail! Luigi and his team are mechanics, experts, and professional. They do everything here and are super knowledgeable. You CAN trust these guys with your car, and with whatever problem/issue/service you guys need. Thank you Luigi and team! I'll definitely be back for all my car needs. Look no further, ladies and gentlemen when you read this review!
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September 2021 by Jason C.
My truck was needing brakes and I didn't want to get "hosed" at the dealer service department. So I yelped for a shop near work and High Grade popped up. Having only 22 reviews didn't seem like a lot but I know people are quick to leave negative reviews when they aren't happy but tend to forget to leave a nice one when they are satisfied. Anyway, I called and spoke to Luigui who is the manager of the shop and he made an appointment for me to bring the truck next day. When I arrived, he quickly had one of his mechanics get it on the lift and performed an visual inspection. Luckily, all looks good and he presented me with options of OEM parts as well as aftermarket. Fast forward 3 hours later, my truck is all done with new brakes, the noise is gone and I am back on the road. He gave me the bill and it was exactly as discussed. Isn't this how it should be? Unfortunately, some less honest shop will try to sell you services you don't regally need. Not here at High Grade. Thank you for the excellent service and I will definitely be back when I have car needs in the future
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June 2021 by Prince E.
Luigi is a seasoned vet and professional. Really felt at ease going to him. Glad I found him close to home!
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May 2021 by Mark E.
Excellent service if I could give 10 stars I would.They fixed the unfixable! Mercedes "S"series with complex electronic difficulties not even dealership would touch.Fortunatly for me Mr.Luigui Aquino tackled the problem and fixed it. Not only timely but with great reverence for this high end car.They took exceptional care of the car as if it was his own.I highly recommend High Grade Auto Repair for the finest service on long Island.........
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March 2021 by Robert B.
Does fantastic and quick work. Always answers and assists me with whatever car issue that I bring him. I highly recommend.
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July 2020 by Princess C.
Amazing service! Luigi was very helpful when it came to getting my car fixed! I came in early morning to have them take a look at my battery connector and AC, after explaining (and very horribly since I don't know much about car terms) to him what's been happening with the car. Luigi knew what I was talking about and knew what needed to get done. Prompt and straightforward service! Love this place highly recommend!
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March 2019 by Anthony B.
Last week, my battery died and I needed a jump. When it happened a second time, I brought it to High Grade for them to look at it. When they called me back, they informed me that I needed an alternator (which is apparently $650 for a 2014 Honda Accord plus labor). Before I told them to go through with it (which thankfully, I didn't), my friend's uncle suggested I bring it to STS, just a few blocks away. He had to come with me to jump the car, which High Grade refused to do, but they had no problem charging me 25 bucks on the way out. When I brought it to STS, Lou took the car in right away, and after looking at it, they told me my alternator was fine. They just needed to replace the battery, which they did. I was looking at spending $1000 bucks that day, and instead I spent $150. The car has been running fine since. There's nothing new about auto mechanics trying to scam people, but don't trust High Grade. Go to STS instead.
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February 2019 by Bryan M.
Have been dealing with a loss of power for about a year now, and after a lot of time, and money wasted I came to High Grade after being recommended by a couple of friends. They went the extra mile diagnosing the issue, and saved me from a headache I've been dealing with for a while. Car's running like a dream now. Definitely the go-to neighborhood shop.
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January 2019 by Joshua W.
Have recently moved to New York and needed the NYState vehicle inspection. I made an appointment for this morning a few days ago and they were able to fit me in first thing this morning, Saturday. Luigi was professional, friendly and amicable. The waiting room is clean and comfortable and the inspection done promptly. I learned that this garage also takes care of auto care otherwise more expensive at a dealership. I really liked this auto shop and would highly recommend it!!!!!!!!!
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October 2018 by JR R.
I've been bringing my cars to these guys for a while and they never disappoint. The work is always done right, its done on time and usally for less than I would expect. I never feel like I'm being price gouged or charged for unnecessary work. On several visits I found myself paying for repairs that are far less serious than I thought they would be...and lets face it, auto mechanics have you at their mercy more often than not. You know what especially makes me trust these guys? The fact that they care deeply about these reviews. They comment on them and even have info about them posted on their office wall. They care about treating their customers with integrity and it shows. I cannot recommend them enough!
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October 2018 by Eddie R.
I've had miss firing and hesitation issues for a while and shop after shop I had no luck with them finding the issue and getting it fixed.. I ran across High grade auto on here and gave it a chance just from the good reviews on here and I sure am glad I did Frank the owner and Luigi are very knowledgeable and we're a great help to me! I ended up needing spark plugs and a battery from having a low voltage amp it was draining my battery.. I was very pleased with the whole experience I'll be back once I get my high output alternator so they can do the job.. most IMPORTANT thing to me was that I could tell they cared and I ended up feeling like I knew these guys for years when this was just my first of many visits to come.. this will be my go to shop going forward and will recommend to friends and family.. I've had a lot of bad luck with shops and can really appreciate a Great one !!
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October 2018 by John P.
Frank is an arrogant guy. He seems nice but he is not. He is not straight forward and likes to be cunning to customers to pay for services. There are many other auto shops with ethics like integrity and honesty. Stay away from this place. It should be called low grade auto repair.
