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October 2021 by Robert Zeisler
My family and I had the most amazing experience at the AT&T store located in Franklin Square NY. I appreciate all the help from Eric and Corey for the awesome customer service and professional help with all my family needs in setting up our new Apple IPHONE 13. The both of them walked us through all the steps to complete the new phone plan with AT&T. These guys deserve a 5 Star Rating for Employees of the Year from AT&T. So what are you waiting for ???? Visit them in the store and get your new phones now !!! RobZ
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October 2021 by Steve Bongiorno
Had a great experience Cory was great.
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May 2021 by ed val
I had such an amazing experience with Eric at this location. Helped me get an affordable phone and plan as I gave my son his first iphone. He made it a memorable moment for my son, and I as he grows from a child to a young adult. Have 2 other kids who will need phones soon as well. Definitely will be a repeat customer.
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May 2021 by Irene lanier
AT&T located in Franklin Square do great work. I was being help by Eric Harriet who is very professional and very helpful, he was able to check my acct and knew exactly what to do to solve my problems. I am just thankful that I have a point man at this location to help me with all services and will take the time to listen when I do need help. I would recommend this AT&T to all my family and friends
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May 2021 by Lauren Sullivan
Usman helped me throughout the process of getting a new iPhone and transferring my data etc. Usman was extremely attentive, knowledgeable, and patient. He took the time to answer all of my questions, and made this a very smooth and easy experience. Best customer experience I have gotten to date, I can’t recommend this store enough thank you again !!
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May 2021 by Eric Pagan
Awesome customer service and very professional with all my questions. Eric help me pick out the right phone's for the family and help me switch phone providers with no problems. Thank you Eric for the help
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May 2021 by Shaun Lanier
I went in to this location to upgrade my phone and the customer service was top notch. I dealt with Eric who was extremely knowledgeable and easy to work with, I will definitely look for him if I need anything else.
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April 2021 by Michael Rizzo
I recommend seeing Eric. His professionalism and knowledge really made my experience at this location a home for me. Bye Bye Verizon, hello AT&T
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November 2020 by adam calzadilla
Eric the sales rep was Phenomenal!!! He listened to what I needed and helped find what best fit me for my purchase. Also, he was extremely informative of the products and AT&T as well. To add on Eric was very easy to approach, super friendly, and never broke a smile the whole time I was there. AT&T is very lucky to have him and should push for other employees to follow in his foot steps. Lastly, if you had more employees like Eric I assure you AT&T would be with out doubt the number one phone provider service in the USA!!!
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November 2020 by 04lilevil
Absolutely amazing experience! Eric helped me switch from my old carrier with ease! Was like doing business with a friend. Treated me with respect and got the the best deal possible. If you are thinking of switching service, upgrading to a new phone or anything phone or service related I HIGHLY recommend!
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December 2017 by Emily Rose
They have a lot of phones here and the people are nice. So they raise the price on my monthly rate which was annoying.
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November 2017 by Gina Galesi
Very great experience, sales man was extremely helpful with seating me up with a new plan.
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October 2017 by Walter Martinez
Amazing choice ti walk in today, Chris esa very helpful and told it like it is. Much better mangment then what was here before.
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October 2017 by ONIKA GREGORY
Came to this location to fix an issue on my galaxy last week....the guys that work there are very helpful and a courteous staff. Dexter was very patient with me and explained everything in detailed. Was my first experience at this store and I must say I was impressed. I've visited other locations and was not satisfied with the customer service. Def recommend for anyone that needs assistance.
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September 2017 by Patricia Opderbeck
This was the best store I have been to. They worked with me to make sure any issue was fixed before i left. They were very knowledgable and patient. Definitely went above and beyond to make sure i was taken care of. I would recommend anyone to come here for all of their att needs.