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December 2023 by Sean Jackson
I recently had a superb experience at this Chase Bank location, and I can confidently give it a five-star rating. I visited the branch with the intention of creating a checking and savings account using a coupon code. The process was seamless, thanks to the exceptional service provided by the banker, Kevin Toscano. He not only assisted me efficiently but also made the entire account-opening experience quick and hassle-free. I appreciate the professionalism and excellent service at this Chase Bank location. Five stars for the outstanding support, particularly thanks to Kevin Toscano!
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April 2023 by Irshad Syed
One of the Best Bank, Cathy, Vilma , Vada ,Tyrone every single person are amazing, courteous, professional, friendly and knowledgeable.The staff move line quickly, most of time I am in and out after my business transaction in this bank.I highly recommend chase because availability of the ATMs machine, not only in New York, Its facilitate nation wide, I am with them since 1991.Thank You being a better Bank.
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March 2023 by Rich V
Walked in, sat there waiting to be helped, some guy comes out the back, stood next to me but didn’t say anything. A woman walks in he ran over to her. I told him I was next in line, he said I saw you speaking to someone already which was a lie because there was no one else to speak to, when I told him that was a lie he said I assumed you was waiting for the counter. Anyway, if looking for a place to be profiled go there, if not I don’t recommend that location
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January 2023 by l stein
Mathew is completely incompetent
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October 2022 by SeDrioCi 30
The best of the best! Thanks as always! From your neighborhood kitchen salesman - Andrew!
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July 2022 by STEVE KEITH WATANABE
Has all my banking needs. Very friendly personnel.
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March 2022 by Gippy Singh
come here all the time. staff is amazing.
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January 2022 by Charles L.
Standing here asking to exchange my singles currently watching the woman throw the bills around like a child because she has to actually put it through the bill counter. Just the type of bank I want to keep using. Keep up the good work.
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June 2021 by Collete Sutherland
Great service, met with Erwin he took care of what I needed??
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June 2021 by Charles Petersen
Quick and easy Banking
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June 2021 by Patricia L.
This is the worst chase branch that I have ever been too!! The branch manager has no care in the world as to who goes into the bank & withdrawal money. Not sure what Emanuela does to keep her job or why she has it! The branch & manager allowed a family member to walk in sign an affidavit stating they where the next of Kin & that there was no will & let them withdraw all of my fathers money who had recently passed. This branch knew my father had Alzheimer's & that we have had issues with the family member coming in & trying to have them take money my father account yet, they allowed her to come in & take all his money & then said well I guess she falsified a document. Not one ounce of trying to rectify the situation or feeling bad WORST CHASE BANK I warn you do not use this bank they do not cate about you or your account!! Please especially keep elderly customers away they have no care about elder abuse!!
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March 2020 by Simjo Edappara
I've been a long time private client at this branch and came in to get a document notarized. Spoke to Matthew Salcedo who was the manager and notary that was providing me with his service asked me to have a seat and wait. After waiting for about 15 minutes and noticing that he was not busy, I asked him if he can see me and notarize my paperwork as it would not take more than 2 minutes. He proceeded to tell me that he was waiting for his 'appointment' who was a no show up to that point. I mentioned to him that a long time has passed and it does not make sense to keep me waiting for an appointment who was a no show. He told me that these are orders from the company and there is nothing he could do. After waiting for almost 30 min and his 'appointment' never showing up he finally called me in.
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January 2020 by Gilbert M.
This is the worst branch I've ever been in My son and I went to get some documents notarized, we waited 20 minutes before someone asked us what they can help us with. Once seated the person we were dealing with was very annoyed that we were there just for notoriety he took the paper from my son singed it and banged his stamp on the document so hard that the other clients in the branch turned around to see what was going on he did that for all of the other documents. When we finished he didn't say goodbye or anything he just sat there looking at his screen. Really poor attitude and service
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November 2019 by Todd D.
I was just in there yesterday was treated very rudely in front of my college son who is looking to open up a credit card by a guy name Luigi all I asked him was for a business card to schedule an appointment to come back and this m*********** began to tell me he couldn't talk to me because he was busy I will try my best to see to it that nobody I know goes to this f****** branch
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September 2019 by Jus MCcray
I'm pretty sure I was profiled at this location. I was told that my CHASE checks could not be cashed. I drove up the block and had them cashed without issue. I dealt with Kathy and Luigi. I was VERY embarrassed, and they kind of shrugged their shoulders at me. HUMILIATING