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April 2023 by Patrick Amato
I was withdrawing a CD for 3 months at 3.25% full maturity and I was told from the beginning that percentage is for the whole amount. Manager Robert never spoke to me as he was on site and ran in the back like the coward that he is. As I proceeded to explain my situation they laughed at my amount of money that was deposited and stated what does he expect to get a big return out of this. Very unprofessional a bunch of liars and very dishonest people. I will never open a citi bank account ever again for any reason. If I could give zero stars I would.
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April 2023 by Andrew
I was withdrawing a CD for 3 months at 3.25% full maturity and I was told from the beginning that percentage is for the whole amount. Manager Robert never spoke to me as he was on site and ran in the back like the coward that he is. As I proceeded to explain my situation they laughed at my amount of money that was deposited and stated what does he expect to get a big return out of this. Very unprofessional a bunch of liars and very dishonest people. I will never open a citi bank account ever again for any reason. If I could give zero stars I would.
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December 2022 by Christy C.
The branch is bright and neat inside, but only one personal banker and the branch manager were working to take care of account inquiries and new account opening. A few tellers were working there as well. The personal banker was very friendly and professional. Got everything take care of immediately. Strongly recommended to call them to make an appointment before going in for any account inquires to avoid the wait. A small parking lot dedicated to Citibank customers.
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November 2022 by caldben25 love
Put your money in a different bank.
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November 2022 by Rosa Beatriz Francovski
Good ?
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October 2022 by Lucia Pollina
The customer service is excellent. They help you in any way they can.
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April 2022 by Catherine K.
I went to this branch to close an account that my husband had with his mother. My mother in law is deceased and I have Power of Attorney for my husband. The manager made me come back 3 times to take care of this account and made everything difficult. He questioned me about the Power of Attorney and when I asked for statements because I was applying for Medicaid for my husband ( who has early onset Alzheimer's) I was told that they couldn't do it and I had to speak with Priority customer service. When I called them ( in Texas) they told me that it's done at the branch! I tell everyone I know not to use Citibank. I have always felt that the big banks care only for their bottom line and this proved me right. I will never use Citibank and plan on getting rid of any credit cards I have with them. I will always use and promote Credit Unions they are all about their members. The one I use always tries to help. They told me what I needed to do to get the bank statements ( 5 years) I needed at no cost to me.
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November 2021 by William M.
I have been trying to call the branch numerous times and no one picks up.That is definitely NOT good customer service. Are the employees overwhelmed or not hard workingis it Citibank's fault or the employees Easier to take my business to another bank. Disappointing to say the least !
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June 2020 by TJ Jones
Typical, nice staff
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February 2020 by M H.
Location is blah but it's a bank. I like the people there and they are nice. They have a lot of turnover it seems. No drive through though.
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February 2020 by Lana S.
Location is blah but it's a bank. I like the people there and they are nice. They have a lot of turnover it seems. No drive through though.
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March 2019 by Monolo Ribera
Worst bank ever. Desperate tactics to stay afloat in my opinion. They will fold into something soon enough
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February 2019 by dr.jibindominic dominic
Worst customer service
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October 2018 by Shahid Mahmood
Walked in and have a seat waiting to be a helped.No one come over to help.Really bad service.
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October 2016 by Byron Romero
Horrible service. Teller gives me an attitude for requesting a transaction to be made and at the same time rushing to be done.