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February 2024 by A R
I appreciate this particular location . Very clean and the employees are polite and helpful. Jessica gave me great customer service and help resolve my issues with self check out . The employee here is very hard working .
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February 2024 by Nabila Islam
My sister came in extremely sick with the flu today. Doctor said she sent the tamiflu to this CVS location. They say they can’t fill because someone else filled it. I am telling them I just moved and it’s probably at my old CVS. They said no another pharmacy that ISNT cvs filled it. So I went home confused and called my old cvs because I had a feeling franklin square staff were just being lazy. As I suspected, my old cvs had it filled and ready there. The gag is that I used to work at cvs as a pharmacy tech for 4 years. I know they can see all this in their system but wanted to give me a hard time and don’t care about patient care whatsoever. Incompetent and lazy pharmacist doesn’t want to help. If you didn’t want to do your job then you should have never became a pharmacist. I guess that’s why she’s working at retail and not at a hospital. Not sure if she had any empathy to begin with, but she sure doesn’t have any now. Techs are also new and inexperienced- know absolutely nothing. The pharmacy is now closed after I got to the bottom of the issue myself (while I also have the flu) and my sister has a 103 degree fever. Wonderful. I’m really loving the new neighborhood. What I experienced is 1 of 3 things- laziness, incompetence, or racism. Who knows.
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February 2024 by T
Horrible pharmacy with completely incompetent people. Wrong information given constantly. AVOID.
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February 2024 by jim r
Terrible pharmacy , takes days to fill a simple rx ! Retarts working in the pharmacy! No use this place ever!
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February 2024 by Sara Alvarado
love the pharmacy. people there are awesome! sasha and monica are lovely.
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January 2024 by Diane Villatoro
Very rude employees
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December 2023 by Lakhwant Singh
Staff is co operative and helpful.
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November 2023 by Angel Rose
I always have the most amazing experience at the CVS on Franklin Avenue in Franklin Square. The staff is extremely friendly, extremely helpful and special. Thank you to Michael in the pharmacy who is the one man stand at everyone in there is very nice and kind and very helpful. Michael is an amazing pharmacist. Karen greet you when you walk in with a smile on her face. If you need help, the place is always clean. I commend the store immensely and I commend every single worker in here. They are absolutely amazing. Thank you angel Deleva.
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November 2023 by Angel D.
The CVS is the best pharmacy in the United States of America. The people are friendly the place is clean. They are never out of stock. I absolutely love the staff almost feel family like Karen is amazing Karen Gisele Michael, the pharmacist, and every single other worker in there is absolutely wonderful please commend all of these staff especially the pharmacy they work so hard and when you walk in, they greet you so nicely it's very pleasant to walk into the store
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October 2023 by Nick “Nick e” E
Not really the best option around. Nothing works half the shelves are empty. Help no where to be found
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September 2023 by R B
This place is the worst. Not only are a third of the products under lock and key making you feel like you are a common criminal, but they now claim they cannot return items purchased with an OTC card even with a receipt! Manager on duty today was absolutely useless (and has been in the past--forcing me to go to another location where I was able to get my transaction completed). Look elsewhere for your needs because the parking lot here is the pits anyway.
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August 2023 by DIERDRE Medwinter-Linton
Absolutely amazing and rewarding. Happy to have extra Care bucks
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May 2023 by Tam S.
I should have written a review for this beung the worse pharmacy ever. I have complained to the corporate office asking that a district or regional manager call ne in regard to my complaint and corporate has the person I complained about, call me. Wtf? Theee was a manager there named "Lady", dumber than d**** Pharmacy personnel SUCK, they have no regard for anyone that is sick. I waited on the drive-Thru for 10 minutes with one car in front of me. I called the pharmacy while waiting so long, brainless pharmacist answers and he tells me the car in front of me is having an issue with their insurance. We'll tell them to go inside you d*** fk, there were 8 cars behind me. I had to get out of my car and get everyone to back up and then I had to go inside and I HAD COVID. How does this guy Mike have a degree to sell meds? Today was the worse, but that's okay cause CVS just lost a customer FOREVER! The rudeness, disrespect and lack of empathy in that pharmacy can turn your stomach. There are very specific people who should not be working for CVS, to include the d*** fks in corporate.
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May 2023 by SM Jackson
No customer service, staff is rude and not helpful!! When you trust people with your medications, you'd like to think you CAN!!
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April 2023 by Jane Wahl
My go to place for basic staples.Unfortunately this store has gradually been locking up items. It's gone so far as to include Häagen-Dazs pints..