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October 2023 by LILLIAN BERMUDEZ
Always a great experience with Cathy.
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September 2023 by Julie Hernandez
Wow. After 10 years of coming here and sending family to this salon today was the worst experience I’ve had. My younger sister and I had called to make an appointment to dye our hair we left early from work being that it was our last weekend together before I moved. As we arrive to the place, we were greeted by a fresh woman, under the name of Karina. What do you want? She said my sister and I stated that we had an appointment today over here. She told us to sit and wait in the waiting area. A few minutes later, Carmen, the girl who does our hair came over and started consulting us about our appointment to ensure she was going to do the right job for us not even 10 minutes into our consultation. Karina walks back with an attitude saying to Carmen that she only has time to take one of us. Carmen stated she has more than enough time to do both of our hair and was willing to Karina said no. And asked me to come back tomorrow. Being that she wasn’t asking in a way or acting in a way that is professional I decided to leave the facility. And let my little sister get her hair done. I am currently sitting outside, waiting for my sister’s hair to be done so that we can leave. This is the last time I and it saddens me to see that because I used to love coming here.
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September 2023 by marisa rodgers
My hair was destroyed by this salon after spending a fortune!!!! It was chopped so bad and I never seen anyone cut hair the way mine was cut! It hasn’t grown since, I will never ever go there again and I will tell anyone I know what a horrible job that was done and how expensive it was to destroy my hair!!!!Service: Haircut
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May 2023 by Donna Tamborino
Friendly staff. Very accommodating for appts. Outstanding hairdressers. Highly recommend. You will feel beautiful when you leave The Palace !
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November 2022 by Waldo Smith
I attended rude dirty Salon and for a hair color and cut/blow wave by Galina. I left there with black roots and yellow, brittle, broken/destroyed hair, with a definite line around my head, like I was dipped in an ink pot. When I expressed my dissatisfaction to the manager, the whole place is clowns!, she replied 'not interested' and hung the phone up on me, she refused to make my hair right or offer ANY kind of refund or compensation. My husband visited the salon to discuss, and she was incredibly rude, folding her arms when he offered hand shake, and closing the door behind him after asking him to step into stairwell to discuss. My hair is RUINED and the way they treated us was disgusting. Plenty of hair/waxing etc salons in NYC. in you want to look like a clown and your going to a Circus... Don't use, you will be sorry.Services: Blowouts
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September 2022 by Tom Buccheri
They took care of my 83 year old mom so nice.she loved the experience there.
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September 2022 by yadira aminyar
Did my nails there with gricelda, she did a beautiful job.
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June 2022 by Erin P.
0 stars. I had a 3:30 pm appt. They didn't sit me down until 4:15. They took two other people before me that came as walk ins after me. One lady came I. And stated out loud she'll give two tips if she was able to go before others and they took her !!!!!! The people had no organization whats so ever and I wouldn't recommend them to give you a haircut. Also I'm back to edit my review to add in that I was sat in a chair with an older woman/stylist with grey hair and glasses and I showed her a photo of what I wanted she started brushing my hair and then went to the receptionist..... then the receptionist asked to see a picture of the hair and tried to explain the (shoulder length hair cut) I wanted. After that I got up and said I don't trust you guys cutting my hair after my experience of an hour here I'm sorry and left without paying anything (I'm sooooo thankful I didn't get my hair cut here ) go to Insight Salon it's a half mile away
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June 2022 by Teresa Covello
Made a last minute appointment for an early Sunday morning blowout and curl with Bonita. Bonita did a beautiful job on my long hair! The owner was engaging and friendly. I normally pay $60 for a blowout, cost was only $35 at the Palace; great attitude was a bonus.Service: Hairstyling
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June 2022 by Farah Musani
I’ve been going to them for haircuts for years, they have excellent hair stylists.
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April 2022 by Gina Cardona
I went on a Sunday made an appt.at 2pm and they closed at 3 the lady's at the shop where not happy because it was a last minute appt. and I said that when you called they should have mention the hour of closing to me but instead they put the blame on me for going on that time if they not want to work beyond the working hrs then they should not take customers in
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November 2021 by Robin Einbinder
Need your wig styled? See Lana, a stylist at Palace-- reasonable price, good stylist, efficient
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September 2021 by Yvette Medina
Lana has been doing my hair for over ten years. She is the utmost professional. Keeps me looking fabulous.
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December 2020 by Diane Knerr
Great service great atmosphere.
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September 2020 by A. Dua
I went to this place 1st time and Carmen was assigned as my hair dresser. I asked for highlights and Bob haircut. Showed her pics for both how i wanted color and haircut. After 4 hrs and $175. I got hair color that looked nothing like what i wanted but it wasn’t that bad so i was like ok this is fine. But haircut was nooo way near bob cut. I had nice heavy hair, She literally just chopped my hair from anywhere and everywhere. Most disgusting and ugly looking haircut i everrrr had. I feel embarrassed to even walk around with hair like that. Would never go back to this place.