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January 2024 by Jay Rains
Tasty.Clean store, friendly staff, good experience.Other than that it's a chain place and there's not much to say about it other than the pretzels are
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June 2023 by Gabe C.
I placed an order via the app Too Good to Go and paid in advance for pickup between 4:45-5:00pm on June 18. Upon arrival precisely at 4:45 PM, the store was closed. I understand that since it was Father's Day the store might have been less busy than usual, resulting in it, making sense to close the store early however, to do so, without notifying customers in advance, and making them come out for no reason is pretty inconsiderate, especially on a holiday.
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April 2023 by Elizabeth S.
Always a family favorite. Pretzels are hot and fresh and the staff is always great! A goto for any party or special event! We love that they make specialty shaped pretzels as requested. We've gotten lots of fun party themed shapes.
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April 2023 by Jonathan Lacorazza
If you are looking for the best pretzels this is the place to go.
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March 2023 by Brown Skynn54 Lucas (StephLuva)
OKAY NOW ?? ?? ✌? ?? ?? OHH HOW I MISS THESE PRETZELS ??I NEVER Knew That THIS Store Existed In On The Five Boro's, NOW I See A Couple Of Locations IN Queens, I LIVE IN BROOKLYN, But Anyhoo, I HAVEN'T HAD These Pretzels?? Since I Left READING, PENNSYLVANIA, Because I Used To Go To This Store And Get These Pretzels ALL OF The Time, WHILE Living There In Pennsylvania AT THE TIME ?️ THEY Were So Good ??? YUM-YUM, IT'S Been 10 YEARS AGO Since I Had One THEN, I Bought A Few Of Them Before I Left To Come Back To NY ????✌?????✊????????????? I Miss THESE Pretzels ??
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January 2023 by Joyce Oddo
Favorite at our huge family parties!
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October 2022 by Michael W.
Place is great. Great service and quick turnaround. Great finger food at a party or for a football game.
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August 2022 by George Schroeder
Awesome quality sold by great people! Who doesn’t love pretzels?!?!? ??❤️
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July 2022 by jr russo
These guys definitely make a fresh great tasting product
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February 2022 by Fred DeNisco
Mike and his team at the Franklin Square store provided my company with customized holiday pretzel trays for our NYC clients. Always on time and fresh, they were a hit!
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February 2022 by Blair G.
Friday night pull up at 7:02 and they are closing; turned me away??? Why??? Makes no sense on a Friday Night.
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November 2021 by Melissa Trione
Hard to believe that on a Holiday they don't make any extra holiday shaped pretzels.....dissapointing....especially since we are frequent customers.
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September 2021 by Scuba Steve
Great staff great prices and delicious pretzels. Highly recommend.
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September 2021 by suzanne zenkewich
Great pretzels, friendly staff
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August 2021 by Lisa Noriega (HappyMama344)
I had wanted to bring a thank you gift to a group of people that had given support to me during a difficult time and called the Philly pretzel factory in Franklin square to ask how long in advance to order a large party tray of rivets. The man who answered the phone (Mr D.) said to order 24 hours in advance. I started to say that I would call back another day, when he said "if all you want is the rivets, I can get that ready for you in a couple of hours". He went above and beyond and when I came to pick up the tray, I had freshly baked pretzel rivets with delicious dips to bring to my friends. The pretzels were enjoyed and devoured. Thank you Mr D and the Philly pretzel factory!!Unfortunately I forgot to take a picture of the Party tray, sorry!
