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December 2023 by Jawad Mir
I used this facility to send documents to an international location.Jeff not only helped me find the best possible carrier but also made sure it gets their on time.Very professional and curteous staff which is becoming very scarce in NY lately.Definitely recommend this place to others for their shipping needs.
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June 2023 by Mike Z
Really a great team. Inexpensive for what you get. Quick turn around.
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November 2022 by Keith Carrieri
Rough tan ipad to get looked at said there’s a25$ deposit if they do any work came back they said the charging port was no good you can tell by looking at it he showed me i asked about the deposit he said oh no we keep that there’s 2 screws to open it i will not be recommending them nor bring anything for repair very dissatisfied no work done no replacement parts but 2 screws turned is 25$ when i was told if it’s not repaired then the deposit gets returned
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October 2022 by Pat Morris
Xpert printing mail and ship is a comedy of errors aka train wreck. I arrived on 3/24/22 to ship 5 pkgs. They advertise that they offer shipping for USPS, DHL, FEDEX and UPS. Upon arrival I asked for some FedEx envelopes and boxes of varying sizes and the plastic sleeves for the label/way bill. I was informed they had no FedEx boxes and handed me a unassembled box. Once i started folding it they tell me it will cost $2.99. I brought me own shipping tape but didn't expect to have to assemble a box since fed ex boxes are self sealing. I quickly ran out of tape. When I asked to use theirs they pointed to the wall behind me and said it's right there it will be 1.99. SMH I struggled to build this box around my shipment. Once all 5 pkgs were ready I returned to the counter to request 3 plastic sleeves for my FedEx labels. They said they didn't have any of those either. Once the "processing " was done I asked for a receipt. They said they don't give receipts I should take a picture of the label. I was happy to do so but asked where is the proof they actually received the pkgs from.me to ship. They didn't know the answer. I asked them to hand write a receipt. Now I handover the 2 USPS pkgs (1 was certified mail). They say they don't do that here. I said there are signs everywhere. They don't do it and haven't changed the signage although they are a print shop that makes signs. Now I am asked to pay for the box and tape. Somehow for a 299 box and a 199 roll of tape it was $15. At that point I ask for the manager, who conveniently not there and doesn't have business cards (in a print shop). My rep wrote the manager's name on a piece of paper . I handover my Amex to pay and I am.told they don't take Amex. Now an older gentleman from.the rear emerges to tell me they are a print shop. Shipping is not what they do. I pay cash and don't get a receipt for that either. Exasperated I depart. I still don't know why I was overchared for a purchased I should have never had to make. Clearly Xpert is at least guilty for false advertising in and outside of the building as well as poor printing ( since all signs are wrong and the manager/owner doesn't have business cards. Finally theft. Where is my $10? Really? Don't go here for shipping or printing. However you could catch a lesson on how not to treat a customer. Or how to make sure this small business owner doesn't bring you 25K+ a year in printing ever.
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October 2022 by Eve Mejia-Montalvo
I had a last minute idea to get bookmarks for an event that the after school program my kids attend was hosting. I went to the shop on a Saturday afternoon and Charlie was very helpful with giving me ideas to stay within budget even though they were about to close. Monday was Memorial Day so I had a limited time to get these designed and printed before the event on Friday. Charlie again was very patient on Tuesday as I made multiple changes to the design. Ultimately he presented me with exactly what I was looking for and they were printed and ready by Friday before the event began. The parents had nothing but good compliments. Charlie, thanks so much for your and your specialist’s help with this! So glad I found you in a pinch! You were great! ?
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October 2022 by Isabelle Garner
I was very pleased with the obituaries that xpert printing did for me. The salesperson was very patient and understanding. I was able to get my product done the same day. Though it was a rush job it did not look rushed. The quality of the booklet exceeded my expectations. Thank you for a job done in excellency.
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October 2022 by Signatured Fox
The owner was very nice and helpful to me . Would definitely recommend to anyone looking for posters, flyers or other printings.
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July 2022 by Waldy Raphael P.
Where do I start? The lack of professionalism this business displays is beyond what words can capture. When I approached this business for a website and business cards from a referral I assumed I would be able to trust the work-product. I was certainly mistaken. It started with a website littered with spelling and grammatical errors. After sending screenshot after screenshot of the errors I was told that I was being a difficult customer. In what world does asking for minor corrections make me difficult? I'm certain they are anticipating this review because things have certainly gone off the rails since then. He made my website live without my approval still with clunky spelling errors. When the time came for me to end my business relationship with this company I simply asked to gain control of what I paid for being my website and business cards. They provided me with all unusable data and after taking the information to three different graphic designers I was told that the company still controlled everything. In the midst of this debacle I received a phone call from them telling me that they had ordered business cards on my behalf that they admitted was a mistake and expected me to pay for them after this falling out. I would have gladly just parted ways peacefully with them and just moved on had it not been for the recent conversation I had with the owner, after asking for a domain transfer. I walked in on a Thursday asking for the transfer I was told it would take 24 hours. After not receiving the transfer email on Monday I went back again and patiently waited for the owner to get on a customer service call with the hosting company after being told their systems were down and I left. Calling back a few days later to follow up resulted in barrage of insults hurled my way because I was asking him to do exit work and he expected me to be grateful that he was not charging me for it. Of course sir I will gladly kiss your feet for a year of wasted time and money, which results in no work product. I would avoid this place at all costs. Since I'm certain they will either try to have this review removed or try to respond with some excuse I'll provide pictures to show how careless you can be with someone's digital image when you claim to be an expert about everything. I genuinely hope that anyone willing to put faith in you in the future does not have to deal with your ego and that you have learned to take some accountability for the work you produce.
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January 2022 by Regina S.
The absolute worst!!! Definitely a front for something other than they claim to be! Have all unlicensed unregistered cars in the front!! when you ask for any service they don't do it. like what?!?!
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October 2021 by Handyman And Painting SVCS
I wanted a perforated design done for my company, all I had was a depixilated idea and the designer took the time to vector it for me and get it done right. Thank you for your patience when dealing with demanding customers such as myself.
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October 2020 by kristian donaldson
They were great to work with! I sent them art to spec and the whole process was easy and the turnaround was fast.
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October 2020 by Michael Cassiano
Very professional and really cares about the end product! Very quick too! Not to mention he upgraded my poster simply because it's more practical and he ensured the quality wasn't compromised. Wish I could give Printing Xpert 10 stars!!
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October 2019 by Milagros Vicente
I have to say they created something better than I expected. Eric was always patient and Professional. Great place to get things printed. Very Professional.
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October 2019 by Robin C
Beautiful baby shower invitations!!Completed overnight!Fast and Professional!Highly recommend ⭐⭐⭐⭐⭐
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October 2019 by Jen C
I was going through a lot trying to finalized the program for my mother who recently passed away. I looked on Google to locate a printing shop,Mr. Aswad was nice enough to welcome me to his shop, and told me that everything was going to be alright. He helps me with editing, printing, I couldn't asked for more. Because Mr. Aswad has great customer service skills, I decided to visit him again after my mother's burial. I would recommend anyone to his shop. He has what it takes to make your life at ease.Thank you Mr. Aswad...
