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July 2021 by Malikka Karteron Global25
The staff at the store was very helpful and so was the online customer service. Together they were able to complete and execute the desired outcomes.
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June 2021 by Erica Sierra
Sara was great, really happy to work with her today. Will come here for now on and let my friends and family know about this store and her. Really friendly girl
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June 2021 by Afsh An
AVOID THIS LOCATION!! These people are LIARS and THIEVES. I went last week and purchased a new phone, no frills, no problems. I was asked if I wanted a protection plan for my phone - I clearly said no. And my salesperson told me to that if I bought accessories I would only be charged for the tax, no further payment required. I was told the phone data transfer would take some time, so I left and came back, took my new phone and went on my way. I got a text later saying my mobi
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May 2021 by Noreen Camillo
Love sara... was absolutely great. Quick and knew what she was doing AMD saying.Will come to this location for now o
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April 2021 by John Courtney
Definitely recommend this store... went into upgrade from LG to an iPhone. Sara helped me today one she was so nice... literally sent everything up for me so basically I got nothing to do when I get home. Really appreciated that from her, everything was quick and smooth. Thankful for her patience
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April 2021 by Ralph Esposito
Alex helped me out when my phone had a SIM lock. In 20 minutes my phone was up and running again. Best store in West Hempstead.
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April 2021 by David Farnum
Brianna & Sara! Those girls have so much patience and made my visit pleasant and quick. My go to t-mobile
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April 2021 by Gabby Gonzalez
Amazing experiences at t-mobile. Super friendly and kind. Answered all of our questions thoroughly!
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April 2021 by Marco Vela
Alex and Brianna were the best. Looked into upgrading and they made it happen in only 30 min. Great customer service for sure!!
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April 2021 by Joe L
Great experience at Franklin. Laury was so patient with me. Upgraded and was switched to a cost effective plan.
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April 2021 by Lively Jepsom
Great store. My visit was very pleasant and quick. I will definitely come back.
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April 2021 by Honey Luv
Great customer service. Danny & Laury are great. Will come back :)
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February 2021 by Locos Pantalones
Joshua made our experience very pleasant. He was super knowledgeable, friendly and helpful. I wish every customer service experience could be as easy going and professional as this one was. I would most certainly return to this store and would absolutely recommend this location for all your t-mobile needs. Thanks so much!
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February 2021 by Matt Schwartz
Just purchased a new phone spoke with Charlie did some great work. Great customer service. Overall great experience.
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February 2021 by Farah V
Joshua went above and beyond to help meout! Went to another store they weren’t able to help but Joshua got right to it! Even stayed past closing to help get me my new 12Pro Max ! Thank you so much!
