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July 2025 by Susana Airey
Very patient and pleasant I really appreciated the costume service experience.
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June 2025 by LiLi Sol
I go there often for returns and they are always friendly and helpful. I have a store right by my house but I choose to drive a little farther to go to the Franklin Square one on Dogwood Avenue. Always smiling faces. Even when busy they are handling everything with grace.
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June 2025 by Jarnail Singh
Very helpful and wonderful Staff and you are greeted with a smile. New management is doing a great job. I wound highly recommend this place.
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June 2025 by Kiser Ahmed
I visited the Franklin Square location recently and had a wonderful experience. The workers were very attentive to my concerns and the owner Mr. Bright helped me resolve an issue. Everyone was very kind and extremely helpful.
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June 2025 by Supreet Arora
Fantastic Service. Quick, easy delivery with wonderful staff.
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June 2025 by Bipin Patel
Staff is very courteous, polite, helpful & friendly. They very very patient when I asked about shipping estimates and the best economic option to ship my 9 boxes to a customer.
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June 2025 by Vishal Sharma
I had visited store to return iphones for trade in. I did not had appropriate boxes as I had 4 phones. Staff helped me pack and ship them. Very friendly staff.
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June 2025 by Y Puri
Exceptional service at The UPS Store! The staff was incredibly helpful, professional, and efficient. Whether it was printing, shipping, or handling returns, they made the entire process smooth and stress-free. Everything was done promptly with great attention to detail. It’s clear they care about customer satisfaction.
Also, hats off to the new management — they’re doing a fantastic job improving the overall experience. Highly recommend this location for all your business and shipping needs.
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June 2025 by Paramveer Bright
I love the staff here - very hard working and helpful
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June 2025 by Felly B.
THIS PLACE IS AMAZING !!
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May 2025 by Scott Frederick
Had courteous help from male representative better than the last time I was there . He was helpful and knew what he was sure of his job and professional
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May 2025 by Noel Owens
The service was excellent in and out in no time less than 15 minutes
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May 2025 by Lauren Cruz
Phylisha took 32 minutes to try and figure out my return which she did without a problem and without being rude. She was phenomenal at looking and investigating what the problem was until she resolved the issue! Great job by a fabulous worker! Anybody else would have had me trying to resolve the problem on my own which I probably would not have been able to achieve. Much future success to you!! Thank you so much!!
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April 2025 by Raj Bhojedat
The store I visit is always efficient and friendly, come here often and always a great experience
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April 2025 by Evelyn Weber
Polite employees…. Even if there’s a line it moves very fast…. every employee is always very polite to my little grandson ….who just turned three.
