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January 2024 by Toni Long
Charging folks almost $600 to tow a car that slide into a ditch due to an unplowed Street..lying about their hours on their posted information so you can not pick up their car in a timely fashion. Breaking DARP consumer laws. Definitely reporting to the BBB. Try to say the sheriff's office sets the rate which is incorrect as well. There was no ticket or arrests. It was just unfortunate luck as the car couldn't make it up a hill and we turned around. The gentleman gave a breakdown which makes absolutely no sense. The car was towed roughly around 3:00 a.m. Sunday. Called 7am Sunday and was told they open Monday morning at 9:00 a.m. in which we showed up at 9:00 a.m. and we were charged 2 days worth of storage fees! Definitely will be taking action to find answers. A hand written receipt and verbal explanation isn't legit. We were never told pricing before the tow nor were we given anything to sign for agreement to the pricing. I want to make it clear...this isn't about the cost. I care less about the money..money comes and goes like water, it's the way the world goes round. What I care about is making sure that companies aren't ripping off folks who bust their butts every day and to do the right thing. People take advantage of others way too often and until I see a legal document of the contract they have with the county... I will investigate.Update: BBB cannot handle this case, it is being review by Catt Co Sheriffs Dept. and the Attorney Generals office as wellCompanies response to the BBB was the road was plowed and we refused to call the sheriff's office..however it wasn't plowed (I'm sure the sheriff had on a body camera the entire time and he even admitted to his truck sliding when he turned around?) and I'm in communication with a lieutenant who is investigating the matter.
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December 2023 by Dakota Donaldson
Website says there are open 24 hours. Called to clarify if I could come pick up vehicle and was told “no and to stop harassing him” said guy. Will make sure people do not go here.
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October 2023 by Eric Halbert
He's slowing down
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August 2023 by Kim Matyjasik
Not sure what is going on there.Absolutely no help at all. Some girl who wouldnt say who she was, refused to help. In fact she said I couldn't talk to Mike. Not going there again.
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February 2023 by Richard Spleeban
Needed a break in on my bosses vehicle that I borrowed. Was earlier in the morning and a snow storm but they arrived fast and were even faster getting me into the vehicle. Would use again in an emergency
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February 2023 by Heidi Jeffery
They fixed a flat for me last night when no other towing place wouldn’t help me, I was on the roadside in the rain. Lambert’s towing what a great business…friendly and very helpful.
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February 2023 by Devin
They hacked my paypal account so probably wouldn’t trust them
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February 2023 by carrie cannon
Avoid! This place was terrible!! The quote was nothing that they said it would be and just the tow was $250. Never in my life have I heard of that price and after all the add ons, it was nearly $600! After hours (6:00 pm- $100), no keys ($50. No key? I was towed!), storage ($55. It was towed 20 mins away. NOT a local tower), storage ($50. It was picked up an hour later). Plus tax, of course. I have never written a negative review of anyone in my life, but people need to know. I hope they will make this right or at least people will go elsewhere.Service: Car towing
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February 2023 by Janelle Jennings
Nice People & Helpful
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October 2022 by Basil J.
they are crooks I had my car towed and went to pick it up right away and they are 24 hours they told me they were closed so I showed up early the next morning and they preceded to charge me $440 and they only had my car for 12 hours charged me for two days of storage and extra for towing in the rain. They are taking advantage of people misfortune and should be investigated for their horrible business practice.
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February 2022 by Christina Pead
Great guy! He's patient and efficient.
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February 2022 by Aarya Ghimire
I called them, they said 100$ on the phone if it’s something easy and simple, they took the truck out in less than 10 minutes, when I asked them how much they said 150$. But ended up taking 130$ in cash.Great guys I will call them again but don’t get greedy over money and change the price please.
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February 2022 by Melanie Mccracken
I had a good experience with Lambert's Towing...
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February 2022 by Marmar Lynn
Mike is understanding and worked with me on my schedual and worked around the bumps!
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February 2022 by Timothy M Gandy
Mike is the best. Very helpful and friendly. Great prices.
