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“Went on a weekend, in the middle of the day to pick up a few things. Shelves were stocked, I found everything easily enough. But when it came time to cash out, there was a long line, and it appeared that in the entire store, there was only a single employee available, who was trying her best to cash everyone out. Waited inine maybe 20 mins.”
“Went here for help boxing up and sending a fedex package - i brought my own box but needed help with it...the ladies at this location were super helpful and kind. Top tier customer service”
“I shop here regularly and the manager jeff is always working hard and is always so helpful and respectful. Anytime I need to find something he not only tells me where the items are but he also physically shows me. I always know I'll get great customer service when he is working. Need more workers like him!!”
“The employees at the Dollar general on 4th Street in dunkirk are awesome people. Today (12/27/21) approximately around 3pm I went to get groceries and my gift card wouldn't work. I got discouraged and was going to leave when the manager Doreen told me she would take care of it along with a customer. I'm beyond thankful for these people. They don't even have to but they make sure we leave with everything we need regardless. For them to spend their own money on people they don't even know is beyond a blessing. I'll continue to give them my service because you don't find that ANYWHERE these days. I hope they are recognized for what they did for me today. I know I'll never forget them as long as I live.”
“The store is convenient for sure where it is. However there is a lot of things not on the shelves. Lots of carts in the middle of the isle full of boxes of items but not on the shelves..Very kind worker's. I asked for an item. Not available.”
“Dollar General used to be my 'go to' store if I was in a hurry and only needed a couple things. And it has always been my store for buying my cleaning products, straight up. But sometimes it gets tiring trying to maneuver down the narrow aisles with a cart when every other aisle has a rack of merchandise needing to be stocked onto the shelves. On more than one occasion I wasn't able to see or reach an item because of one of these racks and it was too heavy to move it out of the way myself. When the only employee available is on register, I can't very well ask them for help with moving the heavy rack. So now, since a Dollar Tree has opened up in the same plaza as Dollar General and a lot of the business that I once gave to Dollar General is now being handed over to Dollar Tree. However, I still prefer to buy my detergents and cleaning products from Dollar General because their prices can't be beat in that department!”
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“All the other dollar generals around here don't take coupons off properly and give me attitude when I show them what the price should be. This dollar general I've never had a problem with and the few times the register doesn't take stuff off properly the cashier actually puts effort into figuring out why and either fixes the issue or respectfully explains why. The remodel is really nice as well. I've never had a negative experience here!”