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December 2023 by Jada
Rude employees who loses people’s clothes and don’t take accountability!
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October 2023 by Christina M
Negative stars, if I could. I have been bringing my bf’s work shirts here for years. Pricing depends on who rings in your shirts, sometimes $2-3/shirt, this time they charged me $20 for 4 of the 19 shirts I brought in. Unfortunately in a rush, I did not notice. It’s not as if the shirts were dry cleaned differently either, they all came together. Each time I have had at least 1 shirt come back to me with a hole on the collar or cuff. This time each one of the shirts has these holes on the left sleeve. I threw some of the shirts out before taking a picture because I am that upset about it. For almost $60 for dry cleaning to 19 shirts, you would assume it would be done better. The lack of care has lost them a good customer. I will rather drive to the next town over instead of have them do any dry cleaning again.
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October 2023 by Gregory Scala
Totally incompetent outfit and we are guilty of continuing to use their services.Terrible work,prices,credit card policies and an owner who berates his employees in front of customers, myself included. The tailor is to be avoided also.Fun parking lot too!!!!!!!Services: Alterations
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September 2023 by Cat E.
they ripped the label out of my archival prada trousers and told me they threw it in the trash and refused to refund me... they've destroyed a priceless piece that meant everything to me. do NOT trust these scammers. absolutely disgusting service.
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September 2023 by Gregory S.
This has to be the worst cleaner/tailors on Long Island. Terrible work and a tailor that should be deported for incompetence alone. Can not say how many articles of clothing these jokers ruined for myself and family. Bad news,beware. One star is not even warranted
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July 2023 by Elizabeth B.
Terrible customer service Damaged clothing Rude Take your business to another cleaner
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July 2023 by Kenneth Martin
It is always a great experience at Atlantic Cleaners, the staff are very kind, friendly and professional.
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May 2023 by Angela Quiles
Favorite cleaner still come here even after moving away 2 years ago. Always kind and fast.
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May 2023 by Erl The Pearl
It's really difficult to go into a business and the employee's, specifically Alba, English is so limited AND then they give you an attitude on top of it. There are so many dry cleaners around and you should think in this economy businesses would care more about their customers. I try to use the one close to my house so as to not take money away from my community. Boy was it a fail today! I tried to get some answers from this little girl about getting my husband's shirts washed or dry cleaned, (I'm new at this), and IT WAS IMPOSSIBLE! I just ended up leaving with my shirts to go to another business. You would think this difference was something she could explain. ???? ??♀️ ???? She really put a damper on the rest of my afternoon. I almost felt like I'm the one speaking the foreign language, the attitude she threw me. Ugh!
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April 2023 by Jason Ortiz
They were supposed to make my sleeves SHORTER and instead they made them LONGER. Not what I wanted to see on the way out the door to an important, formal event.
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March 2023 by James Dolan
Very reliable welcoming staffAround a long time
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December 2019 by Lou P.
In a bind, I recently used this dry cleaners and had a less than satisfactory experience. Upon handing over a few dress shirts to be cleaned, I was told that some of them needed to be hand finished instead of run through the press. My shirts are just your average dress shirt and all the same size/style; nothing fancy at all. So you can imagine the sticker shock experienced when the ticket read over $13 to launder a few garments. In my many years of going to various cleaners, this has never come up. Instead of getting a real answer when asked why the need for hand finishing, I was told "Sometimes they just need to be hand finished because of the type of shirt." Another person behind the counter jumped in at this point since they saw me standing their with the a perplexed look on my face. They said, "The ones that are hand finished will be on one color hanger and the others will be on a different color...they will make any adjustments when you come to pick up if they end up not having to hand finish." I still wasn't satisfied with the answer but had no other choice seeing I needed the shirts cleaned. Fast forward to picking them up: what do you know, all shirts come out on the same color hanger and still the up-charge for hand finishing. When asked why all of the shirts can't go through the press, I was told this time it's because of the shirt size. My response was what I thought would be an obvious one: the shirts are all the same size. The employee was now a bit flustered and when I said it still doesn't make sense, they proceeded to give me my receipt and say "Next time you come in you can tell them to write 'no HF' on the ticket and they can try to 'force' the shirt through...have a good night." They didn't know what else to say at this point and helped another customer. You may be reading this and think "so what?" The kicker is two of the shirts were exactly the same, just different colors. One was a hand finish, the other, not. When asked about the situation my normal cleaners said "it's a load of sh*t and I hope you called them out on it." Moral of the story: don't be afraid to call this place out on their sh*t and take your business elsewhere.
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December 2019 by Eric M.
Don't even think about using a credit card unless you have more then $10 in laundry. I even offered to pay the extra dollar and was told no. Wasted my time and they were not even a little nice about it. I will never use this cleaners again. I will also not recommend them to anyone!! Their customer service is horrible!
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November 2019 by Cindy L.
A few years back, I brought in a very expensive suit to be altered, the tailor cut it so short the kick pleat showed my ass. I gave them another chance and they were so rude. Especially the man who waited on me. Mind you, I never ever made mention of my destroyed suit. When I went in today to pick up my daughters coat, a woman came from behind the counter and bumped into me, I said 'oh, I'm so sorry", this older woman who BUMPED INTO ME SAID "Okay". I behaved like a lady, instead of telling them both to suck it, and left. The tailor is incompetent, my mom needed pants shortened not too long ago, the pants came back uneven, and, you're lucky if they "clean" your garments properly. They DON'T CARE ABOUT YOU!!! Don't bother, they are disrespectful, rude, and not worth your money or time. This place does not deserve any stars.
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October 2019 by Sylvia A.
Nicest people! And service is always exceptional. I've never had a complain about this place since day 1. I've been going for 4 years now. Can't beat the prices and can't beat the service!
