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November 2023 by Jasmine D.
This has been my local CVS for many years and Ive sadly have witnessed the decline. It used to be a wonderful store as far as it being brightly lit & fully stocked shelves now there are always empty shelves,very dark & even the refrigerators are always so empty. Its terrible!! The staff is always friendly and helpful & thats why I gave it two stars. This store has declined in a MAJOR way & a huge example of corporate FAILING to give this store the resources to succeed. I hope that one day this store can start improving and get back to how it used to be.
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October 2023 by Lili C
It is seen that CVS in Freeport Atlantic Ave have an excellent manager, because their employees are always friendly., and they feel welcome to their work, and that is how they make customers feel welcome.,thank you to all the team at cvs
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October 2023 by Pastas universe
The pharmacy staff are incompetent. I don’t know if they’re overwhelmed or understaffed but I ALWAYS have an issue with my medication. One day it’s covered the next day they have no answers. It depends who helps me. I wish I could go somewhere else but my insurance is only accepted there.
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August 2023 by Glenn F.
Jessica the head pharmacist is as sweet as SUGAR! Go there and avoid Baldwin Harbor at all costs!
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July 2023 by Steven Maniaci
The CVS at 403 Atlantic Ave Freeport NY, has been able to help with any and all needs whether pharmacy related or just general needs, they are 10+
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June 2023 by Google user
The CVS at 403 Atlantic Ave Freeport NY, has been able to help with any and all needs whether pharmacy related or just general needs, they are 10+
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October 2021 by Rod S.
I shot here once a week for 20 years, the quality keeps getting worse. Currently its the worst place to shop at. 7pm on a Tuesday there is a line out the day to pay and the only cashier there was too busy to be a cashier, while the automatic self checkout is not working. One by one people on line just walked out of the store. I waited and paid and told the only cashier this was not her fault. This is the fault of the local manager and CEO. The CEO only looks for bigger and bigger but over looks the customer, the quality inside of the store.... Im now at the point of ordering on line from amazon and Walmart to avoid going into a CVS. CVS has gotten really bad and there is no manager there , and or untrained to offer a quality shopping experience for there customers
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July 2021 by Mercyy R.
I was very sick and picking up medicine. I understood that we arrived early so we told the worker at the pharmacy that we will wait for it. We were told 10-15 minute wait. We waited double that with no one checking on us with updates. So essentially i am waiting in pain and in the dark as to the status. We had to ask to check multiple times and told to wait. When finally we had to know what the hold up was. Within that time, I can see they never started preparing the medicine I was waiting for and needed. So what the hell was I waiting for?! For workers start doing their job?? Then to be told to calm down and that the medicine was not in stock. If someone was keeping an eye out for customers, respectful, and even remotely human rather than robotic they would be better. They need better and more staff for sure! very disappointed... I'll be switching my pharmacy after that experience.
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May 2021 by Jean B.
So it seems CVS is reducing staff behind the counter and are pushing customers to self-check out. While the CEO rakes in the dough and off loads the labor onto the customer, there does not seem to be a reason to go to CVS except to pick up a prescription. In the last month, I went to this store and the one on S. Long Beach Avenue and left empty handed because no help was available behind the counter. I did not want to wait for those at self-checkout who appear to be having difficulty and no staff were around to help. The customer may as well shop on Amazon and have their items delivered to their door.
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March 2021 by Trish B.
Nice staff BUT I've been waiting for a prescription for almost five days, something my husband needs in preparation for a procedure next week. I keep getting a run around.