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March 2024 by Darlin Montero
I think that customer service has decreased greatly, the place is dirty and the bathroom is super dirty, it is disgusting to use it, they don't maintain it
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February 2024 by Pamela De Castro
Depends of the employee that is working on the time you arrive you get what you are there for. Most of the employees in this location have been working here for years, so they know their customer, but new employees don’t know anything and make you experience the worst ever. At this location (is the nearest I have) you need to know what is the right timing to go so you get service from the right employee
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January 2024 by Sara Aquino
I visited this Dunkin donuts on a Sunday afternoon. I walk in and notice that there is only one girl working and she's helping out one customer, there was no one else in the store.. I didn't know at which register she was taking the orders so I stood close by to that customer she was helping so that she could see I was waiting. The girl didn't even acknowledge me and she had her airpods in. Few minutes later another lady walks in and she goes to stand at the register and I walk back to that register so the girl can take my order. The lady that walked in after tries to order and I said excuse me ma'am but I've been waiting for about 10 minutes so I can order. She proceeds to tell me she got there before me. Delusional and entitled.. What was worst is the lady working there says she didn't know who had gotten there first and tells the lady " you know you're a regular, let me just deal with her and you can give me your order though ". For the young lady working there, had you not been on your headphones and paid attention to your surroundings you would've noticed I was patiently waiting until u got finished helping one customer. I never even go to this place. I usually go to the one on sunrise and I will never step foot in this establishment ever again.
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January 2024 by Karen King-Blades
The 2 young guys at the front are always so pleasant. The donuts, bagels, etc. are good. They listen when asked to make a drink a certain way, and they don't get an attitude about it. I've only had good experiences the times I've visited this location.
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January 2024 by Shawn D
This place is very run down. Rarely clean. And Usally out of sandwiches and donuts. stay
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January 2024 by Rachel Barrow
When we got there we placed our order and was then told there was no more food. Our choice? Stale donuts and coffee what disappointment. I got desperate and tried a wrap with something inside look like puppy chow! I threw everything away!
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October 2023 by Elizabeth Mauras
No chocolate ice cream no vanilla ice cream girl had
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August 2023 by Legacy
Please be aware of this placeBunch of kids hanging out with the workersI suspect that one of the workers put something in my coffeeDon't let them take your cup
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August 2023 by Alicia C.
By far the kindest, most professional and efficient staff I have ever encountered in any Dunkin Donuts location. I stopped in for a coffee with my husband on our way to the train station. I was 8 months pregnant and not well coordinated. I knocked my coffee off the table as I was gathering my belongings to leave. Not only were they quick to clean up, but they made me another coffee free of charge. This act of kindness will keep customers coming back. I highly recommend this location.
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July 2023 by Carol Edwards
Entering windows and doors were dirty with fingerprints, and who knows what else,, at the counter the equipment to pay for order was the same but worst, even the ice cream counter. I counted 6 or 7 employees all were clean well groomed and talkative to each other. They seemed to be working. I expressed my concern about the dirty place to the young lady helping me. And she was very attentive and concern a sweet heart, she made sure my order was right and kept apologizing.
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June 2023 by Contrarian (Contrarian)
If you want someone wearing a tank top, dancing making your coffee or food, then this is your place. Latte sprinkled with underarm hairs and or deodorant flakes.
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May 2023 by Brian McCann
I recently visited Dunkin' Donuts in South Freeport and was blown away by the exceptional service provided by the staff. The customer service was outstanding, with each staff member taking the time to greet me with a smile and making sure that my order was taken care of promptly. The fast service was impressive, with my order being completed in record time. Not only that, but the staff seemed genuinely happy to be there, which created a welcoming and friendly atmosphere. I left feeling satisfied and happy, and will definitely be returning for my next coffee fix. Overall, I highly recommend Dunkin' Donuts in South Freeport for anyone looking for a top-notch coffee experience with exceptional service.
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March 2023 by Lillian McWatt
Management… make this establishment welcoming to your customers. Sweep the floors, clean the tables, wipe down the glass doors and train your staff to welcome your customers with a smile.
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February 2023 by Pamala Muniz
My sin with autism likes to order his breakfast from DD.
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February 2023 by Stan Ewing
Great ice cream try the baseball nut you'll love it
