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March 2024 by Christina H.
Having a miserable time trying to get the washer and dryer delivered. 1st attempt the time frame I was given 11-4 pm last Thursday. Time arrived 9:30 am. Wasn't home but husband was. They stayed 5 mins and said couldn't install because need a stacking kit. The stacking kit cost $27 on Amazon was told have to order Home Depot's which cost $70 the part is $30 but they change you $29 to deliver it! Would have ordered it originally with washer dryer but didn't know I needed it. Not a suggested accessory. Did you know they deliver at 7 am on a Saturday morning. Supposedly there is a 15 min wait window. I opened my front door at 7:13 and the truck was gone like a fart in the wind. Immediately called asking for them to come back. Not happening until next Thursday Absolute Misery. If you need a washer dryer I suggest buying from anybody else!
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February 2024 by Brian Bellis
The best Home Depot in my opinion. Staff is friendly and helpful. Large inventory makes Freeport, NY my #️⃣1️⃣!
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February 2024 by Marie Marino
Couldn't find dishwashers. All staff was sitting at desks. I had to go find help. Was told to loom in an aisle and come back if I needed help. Display was awful with appliances in top shelves...couldn't see them or open them. Ended up having to search online with a service member...ridiculous
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February 2024 by Midi Man
Great Home Depot sales associates were very helpful.
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February 2024 by SS Concerned Freeporter
Maggie and Sonia ( the designer and supervisor) helped my senior citizen mother renovate her kitchen. It was a lifelong dream of hers and they assisted her with great care, patience, and thorough explanations of the process. The quality of all materials, cabinets, countertops and backsplash, was exceptional. Installation was seamless. Contractors were professional and courteous. The job was completed in a timely manner. My mother is extremely pleased. Thank you Maggie and Sonia. It could not have happened without you!
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February 2024 by LI4x4 NY
Associate Jeiso was fantastic, located Ridgid Drawer tool box in top overstock 4 isles down. 6-7 stars for him for effort!, Checkout Assoc at Self Checkout (sorry, didn't get her name) very apologetic about looking through drawers, I told her just doing her job, don't apologize! All very helpful! Busy store, but the crew there keeps it neat, clean and always find all employees very helpful.
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January 2024 by Joy Fernando
There is never a little bit of everything
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December 2023 by Michael Da Rocha
Worst location ever. You rent a moving truck for the whole day and they cancel before you get to customer service to give it to someone else. They had charged a deposit. You call they don’t pick up the phone, they put you on hold for hours. Terrible terrible service
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December 2023 by Michelle Bellow
Outstanding staff member name Henry.Extremely helpful, friendly and knowledgeable!Thank you!
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December 2023 by Glenn Yankwitt
Need to hire more experienced staff
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December 2023 by Kevin Reed
Telephone Customer Service is the absolute worst , LESS than a ZERO 0 . Called and placed on ELEVATOR HOLD Muzak for 12 minutes , periodically told ..." your Call is VERY IMPORTANT to us , it will be handled by the Next available Agent " , and NOTHING . Then MUZAK stops , and a Phone rings for 3 Minutes ,then BACK to the MUZAK . Hung up at that point ..... RIDICULOUS and a JOKE .
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November 2023 by T Oque
quick service
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November 2023 by Geovanny JP
Very good. Really very good. ❤️
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November 2023 by Jane Vongvorachoti
Very easy to navigate and staff is friendly
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October 2023 by Erl The Pearl
I don't remember what day it was I went in a month ago but I just wanted to give a shout out to Justin in the blinds department. Justin is a young guy but so well-mannered and so caring about his customers that it was a pleasure for him to help me. It's really nice to go into these big stores and still be able to find people here and there that you would definitely want to come back and shop with.