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February 2024 by Fredy Perez
They live off the problems of others, they make it difficult for you to get the money they want from you and above all they don't know what kindness or education is.
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February 2024 by A L
I wish I could give them half a star. They really charged me extra $100 and they only had my car for 22 hours and 45 minutes. Unbelievable. Please don’t get your car towed by Freeport police and get your car sent here cause they definitely will hit your pockets.
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December 2023 by Jason rampolla
Best towing company around. Professional and polite. Any bad reviews are angry customers because they parked illegally
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December 2023 by Claudio Rodriguez
never call them they over charge
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October 2023 by Brandon & Devika Elliott
The worst of the worst and rudest towing company i have ever come across. they work for freeport pd. They returned my vehicle with a broken axel and other damages totaling over $6,000. When i called to resolve the issue they said they would give me the video as proof they didn't do any damage. After weeks of ignoring our messages and calls they said they won't release the video and to take them to court.
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July 2023 by Emick Vinarov
They work with freeport PD to illegally tow trucks for no sufficient legal reason. Then they charge thousands of dollars to release the vehicle. I am positive they work with cops and put money in their pockets for every vehicle they tow.
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June 2023 by CC
They were very kind to do business with, my car was towed as a result of my own fault. Each time I called (3-4 times) I was met with kind people on the other end of the call. They explained what I needed to do to retrieve my car and though it was a tow only they were able to tow my car home by end of day. When I went to their office I was met with screaming and profanity from another customer to the business owner. Never in a million years did I think someone would yell at someone else like that. He was professional throughout the entire interaction with that customer. If I'm ever d*** enough to get into that situation again I want Non-stop towing to be the company!
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May 2023 by Alliyea Bryan
If I could give zero stars I would definitely with no hesitation. The lady at the desk when I went , had an attitude. On top of that, while my father was getting ready to pay them , the owner with his truck SPLASHED us with the dirty water in the parking area and when told about it , he responded with “so what, it’s my driveway, it’s my business” so apology was given and once I pulled my camera out , that’s when a apology was given.Service: Car towing
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March 2023 by Ted Cirko
Obviously, there are many towing businesses on Long Island but by far "Non-Stop Towing & Recovery" is at the very top of the food chain.Their professionalism, customer service and quality fleet of trucks or second to none.
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February 2023 by Skylar Stepaniak
Never in my life have I ever watched a tow truck cut off a school bus in a school zone (for reference he was on carman Ave in front of East Meadow High School his plate ended in 407), not only did he cut off a school bus almost causing an accident to then slam his brakes from the traffic but he also was swerving in and out of traffic not taking into account how long his flatbed was which caused a gentleman to go into the oncoming lanes (also for reference time was 2:24 on February 8th, 2023). Now I have worked with a lot of tow trucks and flatbeds and I know there are points you have to look at your GPS but I have never seen one be more focused on his phone as this man was
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September 2022 by aiesha bishop
I showed up twice to pick up my car and to try to get a few things out and they kept telling no one is here to assist me with that and since I haven’t received no further help they will still add late fees even though I showed up and got no helpService: Car towing
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August 2022 by Alexander Alexander
I came to Nikola with my pet dog and he was able to communicate with my dog whom I love verymuch and pick up on very accurate information about my relationship between my dog and I. I knowthis sounds weird but my dog is the most important thing to me in the world at this moment and to havethese sessions between Nikola, my dog and I really allow me to bridge the gap of our inability tocommunicate.
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March 2022 by Joseph Hernandez
Friendly people courtiers and carrying people they try to help others
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February 2022 by AR STUDIOS
Great place ...great prices go see matt and his dad
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December 2021 by Herman Araya
My vehicle was held by this business, and during that time I didn't find much help. For a period of 19 days I was in communication with associates of this company to do one of several normally easy things: remove my license plate from the car so I could surrender them to the DMV, retrieve my registration, and get several other belongings. Each time I called I'd identify myself, my car, and explain what I needed so that they might know who I was. Most of those times they didn't ask for my name, and number. I was told to call ahead so that I could have my car available in the yard. I even drove all the way over there when I did call ahead only to be told I couldn't retrieve my plates because it could interfere with the car insurance company's inspection my vehicle. What...? I then asked that the remaining contents of my trunk be left for me to pick up-- wasn't done. Went all the way over there again to be told t was nothing there for me. The front desk woman took my name, and number and said someone would call me back-- didn't happen-- that was yesterday. Why'd I leave my plates and possessions in the first place? Because my vehicle was totaled in an accident that occurred on my way to work. My car was struck so hard it collided with a pillar that was part of a storefront. For a brief moment, in fact, I thought I was going to die. I'm fine, thank goodness, but this business, while not responsible for said accident, doesn't take that plight or human element into consideration. But I'd suppose it doesn't matter if your car was impounded, left for battery changes, or involved in an accident. They should try to make an already difficult situation easier on people and not more difficult.Service: Car towing
