Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing by appointment. The facility is located behind the Freeport Library and provides various tests such as blood and urine testing, drug screenings, and pediatric services. The location ensures clean and friendly surroundings, with polite and helpful staff who make the experience more comfortable for patients. Many reviews highlight the excellent customer service, with technicians displaying patience and skill, particularly in handling patients with needle fears. Appointments are generally prompt, and walk-ins are also welcome, although parking fees may apply. Overall, patients recommend this location for its great service and supportive staff who take the time to engage in friendly conversations, easing any anxiety during the testing process. Visitors are encouraged to check the website for tips and to schedule appointments.
Nikki the phlebotomist actually made a potentially nerve wracking experience very easy.. Her caring manner and personable demeanor was so outstanding while she talked me through every diagnostic test and eased my anxiety.. A truly efficient and professional caretaker.
June 2024
Great! The young woman with the long braids was super kind and personable-- she made the process less unnerving and I was in and out of there!!
May 2024
Clean, great customer service and I was able to get seen as a walk in. I wish the company would have a representative to speak with on the phone.
