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March 2024 by David
Manager allowed person to skip the line of roughly 10 people because the person is just “picking up”. I was just “dropping off” and was done just as fast.
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March 2024 by Betty-Ann Kelly
I have been to this location many times and the staff is excellent. They are always courteous and helpful. They are also very patience.It is a pleasure to patronize this store. Thank you for always helping me.
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February 2024 by Queenkenya
Great staff. Very fast customer service.
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February 2024 by Jose Palacios
I was here in this store there are unbearable people who do not help people who do not know how to return things in particular a guy who speaks Spanish I told him to help me because I did not know how to do it and it was impossible before this last time I was 2 cessations and I had no problems. A girl who speaks Spanish deserves a good salary, it's a shame she forgot her name.
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December 2023 by jennifer peralta
I went there for a return and the bag was broken, my return instructions said that they will bag so I didn’t pay mind to the state of the bag. The employee informed me that that wasn’t the case, I apologize and explained. She then said, im just telling you, you do what you want. Until that action I understand she was just doing her job. If i needed to pay extra she could of told me and that would of been just fine, But instead she rolled her eyes, the huffing and the attitude was very unnecessary. I understand that it was close to closing time and she might have been tired and this probably happens a lot, but her unkindness was unnecessary. The guys are always polite and provide good customer service.
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November 2023 by Reggie Walker
This UPS store does not notarized.
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October 2023 by Rich Simon
These guys are the best. Friendly, professional, helpful. This is the best local UPS store.
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October 2023 by laticea shaw
Miguel the owner was caring and a Godsend he helped my daughters and I print out the programs for my mom funeral. I was upset and crying it wouldn’t work out but, Miguel reassured me everything would be alright and it did! You don’t find people like him everyday. The staff was also kind and friendly. Overall this UPS went above and beyond.
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September 2023 by Dawn Blinn
I have always had a good experience in this store and the employees are friendly and helpful. I would like to single out one employee who has helped me on my last two visits. Xavier goes above and beyond to be helpful and he does so kindly. The management of this location should be aware of, and grateful for, such professional employees.
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August 2023 by Sharmin Prince
I was at the store, my document was on a flash drive and they no longer allow you to print from USB. I was heading to staples to print my document and asked the notary if he will be there when I get back. He said he will be leaving in ten minutes and I can make an appointment and he will call me.
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August 2023 by P D
Terrible customer service! I went here to return an item to Amazon and they told me that my box needed “too much tape” and they would have to charge me. My box has no holes! Only a small rip at the end where the flaps meet! I took it to Whole Foods and they gave me no problem! I’m also almost 9 months pregnant and had to drag the item back out again all because they wouldn’t assist me! I will never go here again! I return items all the time and never had an issue over tape! The employee was just lazy!
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August 2023 by Marjorie Lucas
Visited the store today to get a document notarized, he was punctual and had a sense of humor, and the staff was polite and courteous. It was professionalism at its best.
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July 2023 by nil b
Beyond GRATEFUL for Miguel. I came in frantic because my son forgot his naval uniform at home while on leave and was already in Florida to report in 2 days in GA. Miguel went beyond expected and made sure that my son got his uniforms with much care, next day air. We appreciate what you did for him, for me as well. Thank You!
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May 2023 by Cristina J.
This UPS store is always quick efficient and helpful. The service is always great and any questions or concerns are always answered. I love that they will help you when a package is heavy and will quickly process any Amazon order. The pricing is OK but really it matters on how heavy your package is and how large the box is.
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May 2023 by L L
5 stars & more!! I’ve used the UPS in Freeport NY (Merrick Rd) a few times, and they have always been so welcoming and helpful!! I can’t say enough good things about Miguel! I think he is the owner, but he is present and helpful! He was so pleasant and accommodating when my brother and I needed some documents printed, notarized and scanned. We made a mistake or two and he had to reprint/rescan a couple of times.. he was so patient and kind. He works quick and was able to help other customers while also helping us as efficiently as possible! Eric S. was also really nice and helpful.. they are a great crew who really care about customer service!! -Lefty
