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January 2024 by M eames
Couldn't help me no
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June 2023 by Eva Abecassis
Wonderful customer service. Very professional and kind. They went above and beyond.
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November 2022 by Renay Metzger
Great service. Superior product knowledge.
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August 2022 by N. P. Elbogen
They are very patient and competent! They helped me decide which phone to upgrade to and were very helpful when the time came to transfer all of my data, etc. from old phone. Highly recommend them for all cellular needs.
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August 2022 by Tarikul Islam
They are liar, gave me wrong information and force me tool migrate T-Mobile to AT&
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June 2022 by J M
Came to the store due to an issue with my bill. The staff there went above and beyond and found me a cheaper plan based on my needs. 10 minutes there and now saving money every month. Thank you!!
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January 2022 by John D.
They never have any products they have to order everything. They don't have any charges for merchandise in store and poor customer service
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January 2022 by Daury Tavarez Hernandez
The worst store that I been seen. I lost my phone SIM card they try to overcharged me 20 dollars. I went to another att store and it cost 5 dollars ?if you don’t want them to stole your money don’t go to this store.
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November 2021 by Jameel T.
I went to this location with my brother. Sales rep "David" was the worst rep I ever met in MY LIFE. My brother, Tameer who also rated about it his store has went more in-depth about the experience here. Shortly put, this man does not take his job seriously and misleads customers. Just because he felt like it, he denied me service for a phone plan saying that "oh there's an error" and that I won't be able to simply make a new personal phone line with him at this store which was the follow up of a bad joke he made about my handwriting which was very unprofessional and personal. As I made a remark back to him about my hand writing and that I went to a great school, probably one better then his, he proceeded to purposely deny my service saying "there's an error" which was completely made up. This is a "certified retailer location". RIGHT AFTER, I went to another location, a corporate one by chance. Went to sign up for service and had also explained what had happened at the location with David. They was able to get my service up and running with a phone number in 5 MINUTES, just like a phone store is supposed to do!! DO NOT GO TO THIS STORE, YOU WILL WASTE YOUR TIME, HIGHLY UNRECOMMENDED.
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October 2021 by Tameer T.
I had the worst experience of my LIFE coming to this AT&T location. My brother and I went to this location a few days ago to start a brand new phone line each and had a terrible experience with one of the sales reps. Just so everyone knows, this sales reps fist name is DAVID. There are only about 3 reps that work at this location so it should not be hard to run into this guy.. and I will suggest never to work with him and probably not to go to this location at all as a whole. However, there was a manger by the name of ELI who was a gentleman and did an excellent job straightening things out after all the damage DAVID had done.. Now let me quickly get into what exactly happened.. so my brother and I started up fresh new billed phone lines each. DAVID was the rep who assisted us. First of all, he had us write our personal information down on a piece of paper (SSN included, that made me uncomfortable). I have done billed plans before at other locations and they usually have me manually input my personal information into their tablets when requested. That was the first red flag.. we where making small talk and DAVID was a very funny guy who seemed to throw out cheap shots and slick responses to things we would talk about. That was completely unnecessary and instead of me confronting him about it, I remained professional and just wanted to get the process over with. After he turned on my service and I was all ready to go, he then proceeded to complete my brothers service. He made jokes about my brothers hand writing and my brother did not like that and told him that his jokes was not funny and let's just get these bills done and no more small talk. LITERALLY 2-3 mins later, DAVID goes and says "oh it seems your 'application' did not go through". We where shocked and confused because we where not financing any phones were there should have been an application with approval odds or not. We where only simply opening new phone lines and had our own phones so we where lost and confused by what he was saying. At this point, we confronted him and asked him if he tampered with the application because of what my brother had told him about his bad jokes and slick remarks. He swore that he did not do anything. He looked like a big fat liar and this made us furious. However, we remained composed and silently walked out of their establishment. We not long after went to a "corporate" location where they apologized for our experience that we just had at this other location which so happened to be a "authorized retailer" location. The corporate guys said that it is pretty typical for authorized retailers to be very unprofessional and they always hear complaints from authorized retailer locations. They then proceeded to EASILY set my brother up with his billed plan, although mr. DAVID claimed my brother "could not make an account in their system" for reasons he could not explain. Because of all the fishy feedback I was hearing about the authorized retailer, I asked the corporate guys to please check my billed plan to see if they had did anything they shouldn't have to my account. Come to find out, DAVID did in fact charge me for a more expensive plan then of what I had requested. This made me furious!!!! The next day, I went back to that authorized retailer location to speak to the manager. Thank goodness the manager had a good head on his shoulders and he straightened everything out, fixing my billed plan to what it was originally suppose to be. Again, this managers name is ELI. In conclusion, I have NEVER had to go through an experience like this my LIFE EVER! This process was suppose to be short simple and sweet. I would suggest to anyone reading this to NEVER go to this location, but if you have to, do not deal with DAVID. DAVID has bad intentions for people and who knows how many people he has done this too. I would also advise, please only go to CORPORATE locations. AUTHORIZED RETAILERS have a bad reputation and can be unprofessional. I was almost not going to write this re
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October 2021 by Isabella S.
Bad service. They don't seem to know what they are doing at all. Expect to be in this AT&T for at least a hour for even the smallest things. No seats in there. I wanted to chop off my limbs. Head is hurting. Heart is aching. 10/10 would not recommend rather walk 30 mins to another one.
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September 2021 by Stephen Michael
Great environment to walk into, my Wife and I were looking to add another line for our Son and Eli had broken down our plan and was able to get us a better deal within our budget and also ended up getting the new IPhone 13’s. I was still using an iPhone 8 and my Wife iPhone 10s. So it is a huge upgrade. My Wife’s phone was credited for $800 and mines was credited for $350. Ended up with 4 lines and paying less for them than originally the 3 lines we had with an iPhone 8, 10’s and 12. I wasn’t even looking to purchase a new iPhone for myself and my Wife.
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September 2021 by Jake Monteras
I came today to the store in an optimistic mood, looking forward to the prospect of having my iphone unlock since I purchased it there almost one year back. However, when I approached the bald guy on the front and explained politely the reason why I was there. He took my phone while asking my account password and I told him. I dont know that account password. I suggested him to connect my phone to their computer instead but he replied in a sarcastic smile and said he can’t help me. I asked him why? He said don’t ask me and don’t questioning my job. By this point I was absolutely livid with the utterly appalling customer service and I feel disappointed while leaving that store. I am just sharing it here coz can’t afford to ignore these annoyances experience with that kind of obnoxious staff.
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May 2021 by shlomo Meirov
Went above and beyond. Amazing service.
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March 2021 by Frances Mariconda
I love coming to this store the customer service is outstanding the guys working there go above and beyond to help you with all ur needs.
