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November 2023 by Kris H.
This 7-Eleven is shady! Stay away from it. The cashiers are trained to over charge. They remove your points. The products are all over priced compared to other 7-elevens in the area. Hot food is always old and expired. Which is why no one buys it. There is no rotation. They put it out at 6am and its there for 24 hours on the hot plate. I placed a delivery order. I ordered a dulce de leche haagen dasz icecream. The guy sent me a "chocolate haagen dasz". I hate chocolate ice cream. I took my car and drove to the 7-eleven and the guy in the store told me that no one was buying the chocolate so he sent me that instead. I told him thats not how it works. Maybe try not ordering chocolate if it doesn't sell. Unprofessional, staff is poorly trained and rude. Stay away from this place.
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July 2023 by Vanessa G.
Oh boy, how do I start. The place is dirty, I mean it's a 7-eleven and I don't have a high standard for them. But the slushee machine was working so there's that I guess. Let's talk about the cashier. The same exact cashier that someone wrote a review about a year ago. Young-Middle Age looking Indian man who was beyond rude. Rang a young man up in front of me in line and tried to charge him for a soda, Gatorade AND ice because he poured his Gatorade in a cup of ice. The young man tried to explain and the cashier was adamant that he bought both a soda with ice and a Gatorade. Eventually the young man was tired and was going to pay but I think the cashier saw people staring and said "Oh it's Gatorade in a cup". I'm up next and he rings up my slushee. I told him to add 2 plain slices and I'll get it when we are done, right next to the cashier. He leaves and started ringing up someone else on the other register. At this point I've seen how rude he is so I tried to remain calm, I wont even detail how he handled the other customer he rang up. I'll just say, they left and didn't buy anything. I get the pizza, and he rings me up when he's done, and I ask for the receipt. He slams the receipt down on the wet counter in front of me. At that point, I knew I'd be writing this review.
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July 2022 by Jade W.
My kids insisted to "buy " freakin slurpee on 7/11 date in order to celebrate with them , unfortunate to say they just experienced the worst customer service at 58-20 Francis Lewis Blvd, Queens, NY 11365. A worker Totally ignored my kids and gave me a freakin dead-stare - NO MORE FREE CUPS !! I told him we here to purchase slurpee , the cashier yelled at us over his little booth and pointed his figure at a corner --PAY? ? THE CUPS ARE OVER THERE !! Over there !! DONT TALK TO ME , I AM COUNTING MONEYS!! S*** place , nasty employees
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April 2022 by Amy S.
I went there at 3:50 to 4pm on April 22,2022 and the cashier he's young with the mustache and black hair Indian. He was very rude. And I wanted to buy the hersheys pretzel and it said 2.49 but it's ringing up 3.39. I told him that it was 2.49 and there was a whole bunched f them under the same sign. He didn't even check. He said oh I can't read. Then he's being sarcastic saying nice to meet you. What kind of management do you hire people like that. If you want to hire someone like that and not have any customer be my guess
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February 2021 by Barry J.
This place dont know how to communicate. The register it's either acting d*** or born without common sense. Worst 7/11 i ever been. Also the manager should know that you cant put the water outside and let it hit by the sun. Last summer i went here and told them dont put the water out during summer because the sun was hitting the water. Overall i have trust issue with this location. Its the employees that makes it bad. I have $1 iced coffee promo and the cashier charge me slurpee because he doesnt want me to get a discount... smfhhh i do believe its them hiring they're own people and they dont train them well or even know the word HOSPITALITY. DONT LET THE WATER BOTTLE HIT BY THE SUN RAYS... it's dangerous and not healthy
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January 2021 by Brian S.
Knowingly keep expired things on the shelves & refuses to let me claim my reward points.
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October 2019 by Henry G.
Be wary of this place. Today they charged me $3 for a coffee, despite their "$1 for any sized cup with rewards" offer. They charged me for a different item with a higher price. When i asked them about this, they told me they couldnt honor the offer because of a network issue. But they left the item on, and you can see if they rang up a different item to make you pay more lol. You can see what they charge you for on the screen at the register. Make sure to double check before checking out if you do shop here.
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May 2019 by Michelle P.
I walked in to grab a milk and they were all facing backwards so the expiration date was not showing. Over 6 milk cartons expired THREE days ago.. disgusting. Obviously the store was aware of this since they were all conveniently turned backwards. Check your expiration dates guys!
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May 2018 by Sonia P.
Great location, friendly staff and always quick service. The coffee is terrific and they even have my favorite party cups... Boom Cups! I love using these cups that have recipes on them for all my parties.
