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January 2025 by M Jian Lin
Place is very convenient to stop by. Easy to parking. And got quick service
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December 2024 by goodservant
Never deposit money here with ATM. It took the money and not showing up on the system. Called the customer service and they say investigation will be taking place and it will give me provisional credit after or less 10 days..
Just one person helped me to call, and the other one asked for help but closed the door while looking at me because it was in the morning.
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May 2024 by Sashi S
If you go here for a y transaction, prepare to spend an hour or more. This is the slowest bank! Evert time I go there to get something notarized, I end up walking out without being served. Always a waste of my time.
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April 2024 by Rene Reid
I have been a customer with Citibank since the 80s and it is finally time to part ways. It is not my bank for usual banking activities. In fact, I have gone years without transactions and Citibank have frozen my accounts. In 2021 I went to this branch to open a CD which was a gift for someone. Upon maturity, I discovered that the CD was set up for the incorrect interest and no one was interested in having a conversation with me at the branch. I sent an email to the branch manager and she did not address my concern. This was a major strike for me!!!
Today I was attempting 2 transactions - 1 between Citibank accounts and the other was a money transfer to another bank. I attempted the external transaction 3 times and it will not go through. I was stuck on the page where it asks for "Challenge Questions," not because I did not know the answer but because their system seems "malfunction" when it comes to transfer cash from Citibank to an external bank.
Went to the bank at 4:18PM - CLOSED. Banking hours for today ends at 4PM.
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March 2024 by D S.
Had a nasty teller always rude to my kid who wanted to change pennies,called the mgr ,he defended her.I was so upset someone on line nudged me from behind ,and I turned and almost belted them. I needed a insurance checkdeposited and one of them said no she dont do that but another emplyee overheard and came over and helped me ,all done in 5 min. The other branch had a nasty attitude when you required something with ID,would tell you the signature was no good. The best branch is in Long island,always nice.
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January 2024 by Erik Erik
I recently had a disappointing experience with Cibele . Despite waiting for over an hour, I found their service to be unhelpful. Additionally, I was deeply concerned by the lack of respect shown towards my mother, particularly regarding her language abilities. It's crucial for a company to foster an inclusive and respectful environment for all customers. I hope this feedback will be taken seriously and lead to improved customer interactions in the future.
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December 2023 by eva lars
No live customer!!! Horrible
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December 2023 by Tina S
We have been banking in Citibank for 30÷years with direct deposit and everything. This bank is getting worse and worse. I was going to open a new account today. There was no one greet me nor talk to me. I put my name on the waiting list through the QR code they provided on the wall. Then it was lost from my phone. No one had time to care what I was doing. The bankers were in and out quickly and gave us a nonexpressed look every time they passed by. They probably have too many customers so no one had time for me. It's time to consider a different bank.
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September 2023 by Nancy Perez
Good location your in and out when you are seen by a teller
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July 2023 by Jeremy Jun
Personal Banker Mattew was kindness and good person. He truly took cares of me and provided service.
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June 2023 by Md Rahman
We went there to open an account but the way they treated and approached us was very disappointing. Seems they have lots of customers, they don’t need anymore customers. We have 4/5 bank accounts in different bank but never got this kind of horrible services.
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June 2023 by RJ W
6 people behind the counter online 20 minutes.Unreal?
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May 2023 by Parimal Parikh
No Branch Manager. Waiting time is horrible. They don't even come and ask if you need help. Can't even reach the Branch over the phone. Been a customer for 20+ years but this is the worst branch to go.
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April 2023 by WW
Call at any time and No one answers the calls,
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April 2023 by igal biniaminy
Very slow always long line
