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May 2025 by Arianna Fernandez
placed an order for same day delivery and they have not started to craft it and hey close in an hour. i have called multiple times and still got no answer.. paid too much to deal with this.
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November 2024 by nicole mendonca
Sharon was our savior. She helped us get an other together quickly when another location failed to fulfill our order. She was incredibly helpful and friendly.
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June 2024 by Simon Cheddie
The owner and staff are incredibly helpful and friendly and they’re always willing to go above and beyond for their customers.
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May 2024 by Shelly G
Saved me! I purchased an in store pick up at the Glenn oaks location. I order well in advance and the pick up time was scheduled for 1:30 pm today. The funds were deducted from my bank account and I also received a confirmation that my order was received. I arrive at Glenn Oaks at 1:45 pm only to find the store deserted. The store shutters were open, but absolutely no one was in the store and the lights were off. So they took my money and never prepared the order and no one was available to speak to. I am not sure if the store rep just left their post as the store hours said they were open until 3pm. I even called repeatedly. I called Fresh Meadows to see if they would be able to help me although they were closing soon, and the lady was so helpful and considerate. She prepared my order so I didn’t have to show up to my event empty handed. I really appreciate her help! 5 stars. Thanks so much for saving the day!
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February 2024 by Mickey Laguardia
My boyfriend got me a gift from here for v day and it was awful.. they forgot part of the order.. the delivery guy left the stuff on the floor in the wet snow and the whole thing smelled completely like cigarettes there was even ashes on the box !! What a terrible experience.. I would not recommend at all !
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February 2024 by Lilly756
The young lady at the counter is professional and attentive. She has nothing to do with the 1 star. The 1 star has to do with the prices at the store for the cupcakes and the strawberries for sale. They are asking for, wait for it- $6.99 for 1 cupcake or 1 vanilla dipped or chocolate dipped strawberry. I thought perhaps they were made with something special. But NO, nothing special. Ridiculous, it is too overpriced. I was prepared to buy at least 3 apiece but not for 6.99 for each one. The company is really being a thief for their product. And the small chocolate round cake is $40.00. Where does Edible Arrangements come off asking for that kind of money for 1 cupcake. Well, 1 did buy 2 strawberries just because the young lady is working for a salary and I wouldn't want this review to affect her in any way. I also want to give her the 5 Stars for having to stand there and telling customers the Ridiculous prices. That's brave. Please Edible Arrangements change your prices. Take a survey of the surrounding businesses and bakeries to know you are out of control charging outlandish prices for your products. Be considerate of potential customers and their money. We like to patronize our local businesses but only those that value our money. You will then have repeat business. BTW I have ordered from Edible Arrangements in the past but this was an eye opener for what is offered in a storefront. Wow, change this policy fast.
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December 2023 by korla amora
HORRIBLE CUSTOMER SERVICE!!! The lady was very disrespectful to me while on the phone!!! She needs to be fired!!!
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August 2023 by A. Valle
Terrible customer service !!!
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July 2023 by Emanuel Abayev
This place is unprofessional. Ordered $150 arrangement and came completely different then the picture. Was small and rotten. Avoid ordering from this place if you didn’t want to be disappointed.
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June 2023 by J J.
I ordered chocolate/ white covered strawberries . They were not only late making them but they looked messy and sloppy. they were supposed to decorate them and they didn't .It was a waste of money! Skip this location!
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June 2023 by AVERY WHITE
Needed one of their amazing fruit dipped in chocolate platters same day for my Cousin recovering from surgery. Drove around and struck out at 2 other locations.Thankfully the location at 164th St in Fresh Meadows Queens came to the rescue in the clutch!I won’t waste gas and time shuffling around town anymore trying to find an open location or fresh fruits. They’ve got my business. The best part was the delicious, succulent fresh fruit basket brought a smile to my cousin’s face and a yummy treat for her tummy. Thanks Fresh Meadows location. You guys rock!
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February 2023 by R F.
I ordered a dozen and a half of chocolate covered strawberries for Valentine's Day yesterday, and the stems had little bugs on them. I called to speak to the manager IMMEDIATELY. Haven't heard from the franchise since then. This particular store I will not patronize again. Thanks but no thanks
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February 2023 by Antonia Marrero
Great service. Did an order for pickup and it was ready early. Fresh and delicious!
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December 2022 by Zainab Zaidi
Horrible experience. I called to make an order and told her over the phone what I wanted on the note card. I spelled everything out to the woman over the phone MULTIPLE times and I even did the whole “A as in apple” thing for every single letter in our names. Not only were there typos in my last name but there were multiple other inexusable typos such as not putting the word “family” in the beginning, misspelling the word “wishing”, and they also had a typo with my phone number on the ticket. This was so embarrassing having to gift something with this many typos. So careless.
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October 2022 by LD J
I’m so happy that I have an Edible Arrangements near me! I’ve ordered from the app but I also been to the store and they are so helpful. I have also received arrangements from this location and they’re always fresh and clean and excellent with their delivery service. Thank you Edible Arrangements!! ?
