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February 2024 by Mia
96.00 dollars worst pet haircut ever uneven ears choppy and no customer service. My dog was there from 12:30-4pm look what I got
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January 2024 by Indie Miller
I took my 7 month old dog for his first cut & this has been such a terrible experience. I asked them for a teddy bear cut & a fluffy face trim. When I went to pick up my dog, I didn’t even recognize him! He was completely shaved down all over & his paws were so hard & dried out. My poor baby is freezing every day now. When I asked why was he shaved down so much I was told that my dog was matted which he wasn’t. I told them I hated his cut & nothing was offered besides a sorry but they “had” to. I added on a teeth brushing service & my dog’s mouth still stinks. I had to come home & do an oral rinse for myself. I’ll never go back here again.
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December 2023 by Eden Matatov
Horrible service. Every time I go there they say one thing on the phone and another thing in person, about the price and the appointment time. Have zero communication between the staff members everyone says something else.
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September 2023 by Nicole Sample
Thank you lucky paws you done a wonderful job on my Pheonix and she was very happy as well I will return
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June 2023 by Jamie I.
Good service, but prices keep raising out of no where every visit. I paid $96 for my cockapoo, it's never been this high. Consider another place for your grooming needs.
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May 2023 by Carlie Dan
I’ve been going to Lucky Paw since they opened in fresh meadows. The staff is always friendly and the groomers do a great job. My mini poodle always looks handsome leaving the appointment.
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May 2023 by Jill K.
Everytime I go there is a $10.00 increase from the last time. I think $97.00 for an eight pound dog is ridiculous. Have been going here for years but will not be going back.
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April 2023 by Dee F.
Overpriced. Keep raising prices and no customer loyalty. The groomer doesn't do as you ask
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March 2023 by Jessica H
I took my puppy here two times and they have done a pretty good job. Their prices went up in a six week period. I feel like they didn't do a good job on her nails which is the most important part. They seem to be the same length and don't seem filed either. My dog seems to like the place so I probably will bring her here again.
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February 2023 by Jose A.
I took my dog there in October of 2022 for a full cut, nails and bath. They charged me 74$ Decent price but they did not follow my directions to not cut his ears length or round off his face. I was disappointed but the rest of the cut looked decent for the price. I took my shih tzu again today and asked for the mini groom. They quoted me at 55$. To my surprise, they upcharged me two fold, this time around for a total of 82$. They tacked on a surcharge of 10$ for the facilities( they never disclosed this on their website or when making my appointment on the phone. Then they charged be a 10$ de matting charge claiming my dog had knotted hair. We gave them a picture of how we wanted our dogs face to look like, they ignored our directions. I do not recommend them at all. Will never go back.
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February 2023 by Rosemary M.
My boy Rocky has been groomed by Ashley since his first cut, six years ago. This review is specifically for our groomer. She is the best! Ashley is patient with him ( and me ) and his cut is always perfect. Ashley remembers all the things I expect, and how I like him to look. This review is long overdue. Hope Lucky Paws knows how they lucky they are to have Ashley. Rosemary Marano
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December 2022 by keturah jones
For the most part I'm having a great experience my dogs look great feel great and I dont go to anyone else but vanessa she's great with my 3 dogs
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November 2022 by Francy Riano Olarte
Took my dog for grooming first couple of times it was great they were quick and my puppy looked great last time I took him they took 4 hours for a simple trim and nail filing when I got him his head was basically bold the owner went to the back to hide while I waited a while when she came out they had the nerve to say that the hair cut was what I asked for ! She dismissed me and never addressed the problem. I’m sad I thought it was a great place but I guess it depends on who’s doing the grooming for the day. I wished they owned up to their mistakes instead of calling me a lier.
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July 2022 by Stephen M Ditmer
Got my small and frail Maltese groomed here for $77.71. This included hypoallergenic shampoo and a nail trim. It took less than two hours and they were very communicative before, during, and after the grooming.There is ample street parking, and you shouldn’t get ticketed for leaving your car for a few minutes to bring your pet in and out.
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May 2022 by Kenya Lewis
Loved the cut. Sad about the price increase but it is a sign of the times.
