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July 2023 by devica mahadeo
This is the worst agency the said the are recognized but the lie the ahve a guyanses woman there as a cordinator she take money to give you Jobs this agency need to have new staff and remove these old one the are taking brive the nurse are no good when someting happen. On the job the go and back one side it have aids who taking away job stealing on patient useing patient and the never look in to the matter the Union if this agency need to step in because this agnecy has no proper conduct
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January 2022 by Sarah McLeod
Please run away from this agency. The coordinator Bibi is very rude. They don't deserve any clients because their services stinks.They have one aid For each day so that means 7 days, 7 HHA if possible. That means you have to sit at home and train each person every time another person comes. When youTry to relate to the bosses to let them know what's going on and you can take it, they too do not answer you. I am fed up. The HHA AREN'T THE PROBLEM, it's the staff in the office that doesn't care for the clients just the money that is coming in.
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October 2020 by kèrna numa
My mom has been working here for over ten years and has been paid minimum wage at that. Being that English is her second language, the staff often spoke to her how they pleased because they knew she couldn't really articulate what she intended. There was one woman in particular who called my mother out her name because of a miscommunication and if it weren't for my mom who had been compassionate enough to not report this woman to the Department of Labor, I would have done so myself. My mother is so loving and gracious, it breaks my heart that they treated her this way. The employers lack such efficiency and respect, it makes you wonder how miserable someone has to be to be unkind to another human being.
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August 2019 by K L
***This is an edit from what I previously wrote. If you read below I started off very happy with the service but many of the reviews are correct there is a lot of conflict of interest. Bibi the coordinator likes to cut people off and is very passive aggressive. Other staff members have agreed with me about her behavior...
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May 2019 by san gan
Horribly rude case managers, and they send us awful lazy incompetent aides. Just last night I came home and the aide had put my husband into bed with a wet and dirty diaper. And yes, he knew about it.
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November 2018 by Felicia Varlese
The office staff is rude. They told me to call back instead of inquiring about the problem or taking a message. When I call with a problem I get pushback instead of a sympathetic ear.
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October 2018 by ROSLYN Mcleod
This company do not monitor there HHA, they can do anything right or wrong, there seems to be no recourse from staff. The administration seemly rely on coordinator to provide equality Aides, but I find that the many of these long term Aides are employed with other agencies and are negligent in performing basic responsibilities, and many of them steal from the sick and dying patients homes. If u are looking for caring employee be prepared to search around, for the coordinators at Pomonok Home Service will place any body who may not be capable of handling their patients, do not put your trust in this company, specially if the patient in need of care is heavy, if u go with this agency you will be providing a death sentence for your love one ! The coordinator that I have made up unreasonable excuses in finding a worker, or what the aide should do, they can leave their patients along and your house door open, and administration are hard to reach when any emergency happens. Too many times Aides came late to work, slept, didn't clean up, turned over garbage, knock over furniture in a rage and did not do basic task. While a few Aides had other patients and filled in for a coordinator for a day, most were not happy about doing so.. and picker about their pay and treatment from this agency, which left different Aides coming into my home on a daily basis. I have never seen a disorganized agency in all of my 58 years.I found that many of the Aides did not do what is assigned and I had to do the work myself. No I will not recommended any of my friends to employ this agency if your love one is extremely sick find a more professional home care agency. If u have any animals as pets cats, dogs be very weary but if u want a person to die quicker spend employ Pomonok Home Services 9/2017 revised 2/2018
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October 2018 by Yudi y Luis la mejor pesca
Era buena ya no lo es paga muy poco .mal atencion
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October 2017 by Jessica Valdez Tejada
Very rude!! The staff that I have ever had the displeasure of speaking with is short and rude with you.
