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January 2024 by Mayumi T.
Specialist Grace was rude. Asked me DO YOU SPEAK ENGLISH, after I told her that I am deaf. She kept speaking in verbally and not trying look for pen and a small paper to write as I requested her to write down. It was so embarrassing customer service by her and I felt discriminate against my deaf. I went back 2nd time for find what's happened with package. UPS guys were there and explained me how come our package is missing. It was delivered there in this morning and I found out that this pharmacy already sent back package within 24 hours. That was not nice.
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January 2024 by N D
If you are in the Flushing / Fresh Meadows area this is the pharmacy you want to go to. All other pharmacies nearby give you long wait times, but here at True Care Pharmacy they treat you like family and give you this connection like none other. They really do treat you like you are the only customer in the world and focus directly on you and your needs. They give so much information for each prescription you pick up. I have been coming here for years and seriously have zero complaints. There are times where they give you your prescription within minutes!! Try them out and you will never go anywhere else again!
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December 2023 by Jordan
This place will supply crackheads their medication but cannot fill my script as they say they are taking on new clients which is a load of wet talk… FBI need to look in to this place. Crooks!
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October 2023 by James M.
Always amazing, have both bad to say about them. I'd avoid CVs at all cost too much expired merchandise on the shelves
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August 2023 by Nancy T
Take all your prescriptions here! This is a Mom and Pop Pharmacy! Those pharmacies that knows everyone and knows there name! That dosent happen anymore. You can ask them anything and they always respond. Need something nobody has call the pharmacies, they will get it for you in 1-2 days and inexpensive! The women are kind and patient. The men are efficient and professional. Please come here the treatment you recieve will make leave with a smile on your face!
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July 2023 by MARLENE SILVA
Always friendly and fill prescription in timely manner. Recommend this pharmacy
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June 2023 by Rona Aminova
Love this pharmacy, neat, clean and always a pleasure to come to. Their customer service is #1. I always fill all my medications there and never need to wait. Their service is always quick accurate and professional. Highly recommend!
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June 2023 by Nate
The Customer Service has gone down. I was sold a defective product and they refused to give me my refund on the product. I went to buy from a "local store" but at this point you're better off going to a cvs or Walgreens because at least they would give you your money back and be more helpful.
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June 2023 by Sam Davis
New owners have a bad attitude, miss the previous ownership. Bad vibe, unprofessional behavior and subpar customer service. Return policy is a joke.
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April 2023 by Anna Persaud
Highly recommend, the pharmacists and the techs are extremely nice and caring
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January 2023 by Mrs Justicewilbeserved
The previous owners were like families. They actually care about customers. They were so kind and so supportive. Now the new owners runs it exactly like a business. They don’t care to even know your name or where you are from. The previous owner never charge me $1 for my medication bc I been with them for so many years. Now, I get charge $1 every single times I’m there. It’s only $1. Yes. But it makes the customers feel so much valued when they don’t ask for it every each time. I miss the previous owner. The girls in the front are so nice to ppl either ever since the previous owners left.
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December 2022 by Paula F.
Previous owners so much nicer. Been with them many years, but now I'll find another place. Bad vibe in there. They haven't even changed their off-hours telephone message.
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July 2022 by chana y
Always a great experience. just wish they got a delivery person for all days and stay open on a Sunday.
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June 2022 by Jay Hou
New management under the new owner is a nightmare, worst attitude I had ever experienced… stay away !!!
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May 2022 by Stephanie
Previous owners were phenomenal. The new owners are unbelievable and not in the good way. If you have medication due they won’t call you to let you know, they’ll just let it there for days. Secondly, the last 4 times I go to pick up my medication they’ll give me 1 or 2 things. I’ll ask if there’s anything there. And they’ll say no so I’ll leave. And whether I realize in my car or at home I remember “oh I needed my two other medications” so I’ll call them and they’ll tell me “yes you have two other medications due”.And finally if you have Medicaid and they approve of your medication you’re not supposed to pay a dime. This new management has the gall to charge you $1 per medication. And just a few days ago, they charged me $19 for ONE medication. Nothing of the sort ever happened with the previous owners. Something fishy is going on there and I will definitely be switching to another mom and pop pharmacy until I have the time to call all my providers and switch my pharmacy. Unfortunately I can’t even give you one positive experience I’ve had under the new management. I don’t recommend.
