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September 2023 by Anastasia Swanson
I purchased a dryer and when I went to use it the exhaust wasn't hooked up after I paid for installation. The delivery men were nice and did a great job getting it in the house with out damaging anything. They ran the dryer and left. When I went to use it, the exhaust is just hanging and not even partially attached to the back of the machine. This means that the dryer running left exhaust directly in the house and if I hadn't checked it could have continued to do so. The appliance is fine, the delivery is a waste because they didn't install it safely.
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August 2023 by Antoinetta Lindell
The only place to buy appliances! Greg and team are the best. You won't find better service anywhere.
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July 2022 by Diana Fodero
Great service, delivery guys managed a difficult situation regarding removing old appliance with expertise and professionalism. From now on won't go anywhere else when buying Appliances.
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July 2022 by Ellen Yager
The best appliances and the best customer service.
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June 2022 by Donna Hitchcock
Started buying appliances from him in 1992! Haven't bought any anywhere else since! The best service ever! Always helpful advice for a quick fix you can do yourself! Love this man and his company!
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June 2022 by Mary C.
This has got to be one of the best businesses in Chautauqua County. I can not say enough good about the professional courteous way I have always been treated by Greg and his amazing staff. I have bought appliances from Greg since 1990 and would never go any other place. I have recommended Mackie Appliance to numerous friends and family all of whom have been very pleased with the sales and service. Response for service when issues arise is very quick. No hesitation here to recommend very highly. You won't be disappointed.
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March 2022 by Trudy Thompson
Bought new dryer yesterday, installed today by the best employees of Greg. Our third appliance from him.
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January 2022 by Kevin Schauman
Great place to buy appliances. Sales,service and delivery. Family owned. Highly recommend.
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August 2021 by Scott Zavinski
Went to this appliance store twice over couple days to obtain parts for dyer repair. Only repair shop I could find in Warren area that would take phone calls during business hours and offer personal knowledge of what I needed to complete emergency repair to gas dryer. Will always remember their immediate help, supplies on hand and expertise. Please support this business.
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July 2021 by Mrs Franchina
Went in today with my daughter to buy or order a new washer and dryer , started off with us walking in with me smiling but didn’t get one in return and they seemed bothered that I wanted to order a washer and dryer so we left I went home and I ordered online from ABT store based In Illinois they had no problem placing our order it’s a shame I can’t support local businesses but they make you feel so unwelcome that you choose a different state sorry I came in I won’t bother you anymore
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June 2021 by Dianne F.
Very unwelcoming atmosphere, did not bother purchasing as they seemed not to care about a sale was very negative about ordering a washer and dryer so I went home and ordered online with no issues , hard to support local businesses when they don't seem interested in a sale I will not bother again
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June 2021 by Anne J.
I never felt more unwelcomed in my whole life as I did walking into here , you would think they would want a sale but they seemed more annoyed that I wanted to buy a washer and dryer i Was told to buy local lol what a joke I ended up buying online from a store in Illinois they were happy to take my 2000 Dollars
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March 2021 by Heather Phillips
Never had an issue until recently. I called to get an appointment to get our washer ( that we purchased from them just a couple years ago) looked at- no interest in making an appointment. I was told “ If I know someone handy to have them take a look” over a month later - my husband called and left message- no call back. Will no longer be using them for any appliance needs.
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June 2020 by Sally Hutchison
Greg is very knowledgeable, honest, and doesn't try to over sell his products. He services his products and delivers them in a timely manner. It's always a pleasure to work with him and his employees.
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June 2020 by Rebecca Robbins
Greg Mackie always reacts as soon as he can to fix or replace equipment. The appliances we have bought from him work for years. Their service is second to none. We've purchased from him for 40+ years.
