Kinney Drugs is a regional chain of full-service pharmacies and retail stores known for its employee ownership and commitment to customer service. With 95 locations across New York, Kinney Drugs offers a wide range of pharmacy services, including free prescription delivery, immunizations, and medication flavoring. The stores also provide a variety of retail items, such as over-the-counter medications, personal care products, pet supplies, and convenience items.
Customer reviews highlight a mix of experiences at Kinney Drugs. While some customers have reported unfriendly service from specific staff members, others have praised the helpfulness and knowledge of the pharmacy representatives. Many appreciate the store's layout, cleanliness, and accessibility, noting that it is well-stocked and easy to navigate. Customers also enjoy the convenience of the tHRiVe Rewards loyalty program, which offers deals and surprises.
Despite the occasional busy atmosphere and challenges in reaching the pharmacy by phone, Kinney Drugs maintains a reputation for being a reliable local drug store with a variety of products and services tailored to community needs.
I just stopped in to pickup some allergy medicine and was poorly greeted by Cali at the pharmacy. She was abrupt, did not smile and was generally unfriendly. On the good side another senior pharmacy representative was friendly and knowledgeable. There was also another person who helped me find another item in the store... read full comment
April 2023
I just stopped in to pickup some allergy medicine and was poorly greeted by Cali at the pharmacy. She was abrupt, did not smile and was generally unfriendly. On the good side another senior pharmacy representative was friendly and knowledgeable. There was also another person who helped me find another item in the store... read full comment
December 2022
The place was ok rather unclean last time but for short staff they did well on service so I can't say to much there vary busy the day I went in was a day or so before Thanksgiving so it's been a bit
