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February 2024 by Desarie Scheff
Today I had to unfortunately put my dog to sleep she was 11 and suffering in pain and loosing control of her bowels. I called every vet today to see if I could bring her in as I never want my animal to live in pain. No vet would take her and gave me the number for here and they were so sweet especially Gabby! They explained everything thoughly and she went peacefully in my arms. Im getting her cremated it was a little pricey but the care and compassion was worth every penny. Thank you guys!
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January 2024 by Greg Sloan
They got my boy Rocco right in. Helped me through every singal aspect. Came in $300 cheaper than quoted price. And most importantly everyone was beyond nice to myself and my baby boy!!!!
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January 2024 by Jennifer Rickman
Thank you for your kindness when we had to put our dog down. She was given quick attention and the staff was excellent. Other emergency centers had a 10 wait.
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January 2024 by Christina White
I brought my female cat to Northway earlier today, and I am beyond thankful for the staff at this emergency clinic. My cat was experiencing UTI symptoms and was very uncomfortable, so I’m very thankful I had somewhere to bring her on a Sunday AND on New Year’s Eve, no less. All of the other clinics I contacted were either at capacity or had 8-10 hour waits. I was only at Northway for ~2.5 hours!! Prices are higher of course but definitely what I expected them to be. The front desk staff was very friendly, the vet tech was great, and Dr. Behan is a very compassionate veterinarian! Highly recommend bringing your pet here in an emergency.
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January 2024 by Joeetta Samuelson
They gave me the world tonight. I'm so unbelievably grateful.
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December 2023 by Valerie Russo
We had an emergency with my cat, Elvis. Unfortunately he was too sick and passed away while we were there. The staff was so compassionate and supportive during this heartbreaking time for my family. When I went in later to get his paw prints, the woman at the counter went AROUND the counter to hand me the box, and told me how sorry she was for my loss. You have no idea how much that touched me, she didn’t just hand me the box over the counter. Thank you for being so understanding and caring.
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November 2023 by Heidi Underwood
We had the best experience with our Golden Retriever, Uma, who needed major surgery due to a blockage. We can’t thank them enough for the care they gave her.
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November 2023 by Karla Anderson
Our German Shepherd suffers from allergies, she had a bad skin flare up this weekend and we didn’t want to make her wait until Monday to see our usual vet so we walked in first thing this morning, a Sunday. Greeted at the desk by a friendly face and the entire experience was positive from there. The vet filling in, Dr Behan was patient and detailed in getting the history and wasted no time getting right on the floor to check things out. We left with medications and a good plan to bring her relief. Price was a bit higher than my regular vet, but considering they accommodate walk-ins and on the weekend I have no complaints.
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October 2023 by April Aldrich
I brought my very sick dog in to be seen and I can't say enough good things about our experience. Everyone was so kind and patient when answering our many questions. They thoroughly explained everything and I felt very comfortable with the care my dog received. They were very compassionate and took the time we needed to understand everything that was happening. I would highly recommend Northway Animal Emergency Clinic.
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August 2023 by Magic “13KcMagicGirl13” Girl
Had to bring my cat to the emergency vet today. North country veterinarian 35 fawn Road Gansevoort. Found out my cat has kidney problems. High white blood cells. I really appreciated the entire staff. They all went out of their way. To be kind and helpful. I am so grateful they were open. Even though my cat is very sick. I am following up with the vet. I think you all for your service and being there.
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August 2023 by Irene Sonan
Very kind staff and always ready to help! My dog had an allergic reaction and I went there on Saturday. They attended my dog immediately and take their time to explain me everything. My dog is good now. Thank you Dr. Jones and the Vet Tech !!
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July 2023 by Catherine Brooke
On Saturday my cat was crying and straining to urinate (he had symptoms of a urinary blockage which can be fatal). I called Northway and they said to bring him right in. As soon as I got there, they took him back immediately. While we were waiting to see a doctor, the same person who spoke to me on the phone came to me and reassured me that his bladder felt soft and that he was doing okay. Although he ended up being fine, I appreciated the swiftness and how serious they took the situation. Everyone that worked there was so kind. I watched someone gently reassure a crying pet mom in the waiting room that her dog was stable, and it brought me to tears. People complain about how much money emergency vets charge, but they don't understand how hard these people work or the breakdown of the costs of procedures. I would 100% go back and I recommend this place to anyone.
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July 2023 by L W
I would like to thank all of the staff for seeing my dachsund today. Everyone here was so nice and compassionate. The estimated bill was nice to know too. They explained everything. I am so glad I came here.
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June 2023 by Barbara Denis
We had an amazing experience today. Our baby girl had a freak accident. We live 2 hours north of the clinic. They waited for us. Met us at the car and immediately triaged my girl. Transferred us to Latham. I can’t say enough about everyone here. So amazing and compassionate.
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June 2023 by Diana Cosey
Had to have our dog Hank put down tonight. The whole staff was very caring and compassionate during a very difficult time. The vet came out within a minute of arriving there, asked a few questions and took him to the back. They explained very thoroughly everything that was going on with him. I can't say enough about how kind they all were. Thank you all for being there (on a Sunday evening).
