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April 2023 by Chris K.
If I could put lower than one star I would. This place is a scam. Had my lawnmower for two weeks, did nothing with it. Ended up paying 130 bucks for nothing. Never even call this pos.
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October 2022 by Paul Carpenter
Good service, he fixed my lawnmower and and couple small things fairly quick and decent price.
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September 2022 by Edd Hanson
Not recommended. I made an online appointment to have my snowblower picked up for servicing....No show. Appointment was rescheduled....again no show. Appointment was rescheduled for a third time......and you guessed it.... no show. I sent an email asking what the heck was going on. No response.
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August 2022 by Chris Kucharczyk
Don't waste your time and money here. Dropped off my mower, said it would be done the next day. It wasn't. Drove there multiple times. Nothing was done. No communication. Took my machine back, left a check for less than agreed price, for some reason. Told me he voided my check, asked me to send even less. Turns out he cashed my check. He has quite the scam going on here.
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April 2022 by Christina Keane
Here is my review. This low life of a human is a scumbag and a thief!!! Do not let him in your home or business!!!!
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February 2022 by Chris Boggs
The snow blower was fixed as promised, but the communication was poor. Also, the TOS you "agree to" once you pay includes a big section essentially saying they aren't responsible for the work. The owner could consider a different way to reply to reviews, also.
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November 2021 by marcus raffuel
If you want your machines fixed my rec is to get on u tube and do it yourselfI had a scheduled apt to pick up my snowblowerI confirmed it twice electronically and waited two weeks to do so as winter closed inThey never showed up or even had the decency to callI had to track them down myself after many attempts they finally said their”servers were down”Then they said they were en route sand never showed up or even calledIt took another day to get a response from there and came up with every excuse to not pick up my machineNo apology. No reasoning. No bogus server issues this time Nothing . So if your ok about begging for service call these guys and you might get some help but I doubt it as they demonstrate the universal problem in America these days of privilege and absence of work ethic
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November 2021 by Dan Gordon
Where to begin , no communication from him , took 4 weeks to get machine back , couldn’t get it here because of truck issue , belt broke when he started it up and then they finally showed up with my lawnmower and it still doesn’t work . Save your money and don’t bring anything to him . And then I can’t believe I have to give him even one star because this business is definitely a 0
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October 2021 by Chris Vachon
No show / no call. I took time off from work to wait 2 and half hours for nobody to show up. Call and left a voice mail, texted them and sent a fb message. No reply. Terrible customer service. Would not recommend to anyone.
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October 2021 by Dan G.
Please save your money , this business is a joke . No communication from him , didn't fix lawn mower , lots of excuses , can't believe I have to give him one star is certainly a 0 .
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September 2021 by Chris Vachon
No show / no call. I took time off from work and waited two hours for someone to show up to pick up my equipment. i called the number, texted and sent a message on FB. no response. matter of fact, I got left on read on fb messenger. terrible customer service to say the least . wouldn't recommend to anyone.
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June 2021 by Bryon B.
scheduled an appointment online with Scottie's at a cost of $40.00, I received an email stating that they received my request and withdrew the money from my account. I then received another email stating that they would pick my lawn mower up on Thursday June 3rd at 5:00 pm, on Thursday I received a text that said there was a family emergency and they would re-schedule my appointment. It has been over 3 weeks and I have heard nothing back from anyone at this business. Copy of email I received Thursday, June 3, 2021 5:00 PM - 5:30 PM EDT Pick Up & Delivery - For Service And/ Or Repairs Scott Lortie scotties small engine repair 428 Fortsville Rd. gansevoort, NY 12831 (518) 308-8569
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June 2021 by Ed M.
DO NOT DROP ANYTHING OFF TO THIS JOKE OF A BUSINESS!! The business used to be legitimately run by the Grandfather, now is just a source for bad habits
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March 2021 by Michael V.
Scheduling and initial pickup was prompt but needed follow up calls to see how repairs were going and estimated times for completion. Upon return of the snowblower I found it to still be running roughly and stalling upon load ... which begins my saga of calls, missed calls, emails etc requesting help to no avail. Requested numerous time to just come pick it up and bring it to their shop to "tune" again but no response back. Learned my lesson on giving small business community work without any references ... so sad it has to end this way.
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January 2021 by Bruce T.
Scottie's Small Engine did a tune-up on my one year old snowblower. After they dropped it off early one evening I checked for leaks the next morning and noticed one tire had no air as the tire had separated from the wheel. I sent Scott a text and he said he would come by later that day - never showed up. Texted he would come by the next day - never showed up. On the third day, he texted he was ten minutes away - yet never showed up. After this he did not respond at all to calls, texts, or emails - until I put his payment in dispute with the credit card company. Then he sent a text saying that he never even serviced the tire (shouldn't a tune-up include checking tire pressure?) but also saying "I'm not liable because it had been a whole day later when the issue came up" REALLY!! I over-rated at two stars because I appreciate the difficulty of running a small business in a Pandemic. However, next year I will find someone else to service the snowblower.
