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June 2023 by Lady J
Counted 5 young ladies working floor. 3 clustered near one of the entrances, just hanging out gabbing. Never acknowledged me, didn't provide a basket - grabbed it myself. Another 2 doing the same near the other entrance - never approached or asked if I needed assistance, which I would've appreciated. Helped myself, found some items, spent $85. The young lady who rang me up was very pleasant. No point to paying all those other young ladies - ditch some of them, there's no point. I'll stick to the New Hyde Park location where I've always been welcomed and appreciated!
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May 2023 by Susan E
Friendly and helpful salespeople. Love their hand and body creams and fragrance diffusers. Always a great variety of scents to choose from.
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May 2023 by Debra Crowe
Always a pleasant experience. There is plenty of good stuff to choose from. Staff pleasant coupons are always a plus.
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March 2023 by Shon Philip
Same Size Bottles @ Victoria's Secret, for $8 bucks a bottle and they have better deals. Wife had a gift card so that was the only reason going. $18.95 a bottle and buy 3 get one free. 3 bottles $60 +1 free= $15/bottle
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February 2023 by Berenice Olmos
This bath and body works is well stocked, it's very crowded on a weekend but what can you expect if it's inside Roosevelt Field mall?. I got a White barn candle from the 50% off shelf and it smells amazing
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December 2022 by saima khan
This location has very friendly staff, and you never have to wait on the line for too long. Loved the pre-black Friday deal. I come here at least once a year to stock up on my hand creams, hand sanitizers, and hand soap for the entire year. Love this company.
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December 2022 by D Q
Last several visits I have had a really difficult time using coupons. Not sure if it is just because staff don't understand their own policy but I have walked out without making a purchase now twice.
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December 2022 by KRISTEN
One of the workers Johnny, long dark hair was super rude and nasty. It’s the holiday season and we have children in strollers and tried to park the strollers out of the way so they wouldn’t touch anything or knock anything over and Johnny, was screaming and making a scene over this. Johnny could have came up to us nicely and said “please can you move the stroller” but instead made a mockery of my family and I and then laughed at us with her coworkers. Very rude staff and really uncalled for.
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October 2017 by 000 0000
bareMnerals @ Roosevelt Field used to be quite a place to shop. This is no longer the case. Stopped in Friday evening October 21st at 8:22PM. The two sales associates gave me a look that would wither any customers mood. One associate never spoke when I clearly said, "good evening." The other associate behaved as if she were doing me a favor waiting on me. The store was empty, and if the service continues in this manner, it will continue to be. I will not be back to the Roosevelt Field location. I would usually let this type of behavior pass, but they were both so rude that it warranted an immediate response. I felt the horrendous service deserved not even one star, but I could not post my review without a rating of at least one star.But this clearly was not merited.
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March 2016 by Allison O.
I don't understand why there are bad reviews. I've tried all different types of makeup and always keep coming back to bareminerals. That being said, I wanted everything new. Jamel was AMAZING. I felt so comfortable in the store chatting, and figuring out which shades and products are best for my skin. The colors he suggested were perfect, he explained how he applied the makeup to appear as though I had none on. He didn't push any products on me to buy, he asked what I wanted and needed and gave his suggestions. I highly recommend coming to this store for any of your bareminerals needs. Thank you Jamel!
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November 2015 by lizzy brock
Got an amazing makeover from the manager Jessica who took time out of her Fay on a Saturday to.do both me and my sisters makeup w/o an appointment. Ended up buying everything because of how good she taught us how to contour. Two thumbs up on the contouriby and I didn't walk out looking like a clown but more like I had sick cheek bones. I noticed other people said the girls were rude but the two I dealt with were extremely sweet and down to earth. Felt like I knew them for years. Thank u !!!! .
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November 2014 by Veda Sharma
BareMinerals is one of the best products I have used so far. First off, let me say that I have had a great experience with all their representatives except for this one particular girl which I had encountered on Nov 28, 2014. She is the reason why I had to give this particular store a 3 rating. I regret not getting her name. She was in a rush to do everything. However, she can be described as a light skinned, slim, and fairly average to tall African-American girl with blonde or black short hair and a lot of acne. I brought my brother's girlfriend to this particular store because I had such a great experience with their HELPFUL reps. However, this particular representative was rude. My brother's girlfriend wanted to know the color that best suits her. The rep applied the mineral foundation but then stated "I can't do your whole face because it will get busy", First off, it was not busy when we entered and it definitely did not get busy when we left. She had time to do her whole face to see the true effects of the foundation. Also, some of the other reps were not busy with other customers so she could have spent much more time with us especially since it was a $97 purchase. In addition, when I was observing her put the concealer on, she said "You can leave now miss, I hate when people do that (meaning standing next to the person)". She could have stated politely to please step away. She has no manners. It came to a point that I wanted to tell my brother's girlfriend to leave but I thought to myself that people have to make a living and to leave her alone. At this point my brother's gf already made a commitment to get the complexion kit so the last step was to get a blush or radiance. When I ordered mine online I saw the vast variety which was offered. However, this rep did not give her the option to pick a radiance or blush. It was strictly a blush and she told me when we left the store that she doesn't like blush. Even I could have sold this product better than this rep. because I would have advised for a radiance. Bareminerals would have made a lot more money than $97 on 11/28 however, that rep certainly turned my mind. There was a deal to buy $100 and take $20 off. I know this is a sale tactic to get more sales. The rep pushed for us to pick something additionally and I went with the intent to buy a couple well things but she turned my mind. I refused to give a sale to an incompetent rep. Anyways, when my brother's girlfriend came home she told me the color did not suit her when she applied it to her entire face. We went to the store specifically to get a match so we did not have to guess and go second time to do an exchange. I would advise to stay clear from that rep and hope for a better rep.
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August 2014 by Ericka B.
I was shocked to go on here and see a bad review about this place! I've been coming here for years and everyone here is so nice! They go out of their way to offer product suggestions and have extensive product knowledge which is more than I can say about places like Sephora, Macys, and Ulta who sell similar products. Every time I go in there I'm literally there for 30 mins + talking to the consultants who are so patient and love helping you put together for your look. I personally love Jamel---he always offers the best advice and is so customer friendly, my interactions with him feel like I'm hanging out with one of my friends and not a salesperson. Each person's experience is going to be different but I've never had a bad interaction here no matter who my consultant is for the day.