Citizens

Banks
Hours: Citizens is dedicated to helping customers bank better by offering a wide range of financial services and support. With approximately 1,100 branches across 15 states and around 3,100 ATMs, customers can easily access banking services both in person and online through a mobile app and customer contact center. The reviews highlight the excellent customer service provided by staff members. One customer described their experience as one of the most pleasant and effective at a bank, praising the readiness of the team to assist with any needs. Kathryn received special mention for going above and beyond in helping open a business checking account, showing patience, friendliness, and thoroughness to ensure everything was correct and secure. She also assisted with a wire transfer, demonstrating attention to detail and making the process smooth and safe. The branch manager was noted for being helpful and accommodating, even allowing early entry to meet the customer's needs. Overall, Citizens is recognized for its friendly, helpful staff and commitment to providing a positive banking experience.

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1. Garden City, New York