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March 2024 by Michele Paxson
Found Joanne very knowledgeable and very patient. When you spend ten thousand, you want to get it right. Bought five pieces of furniture, having it custom made.So far very happy ?
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December 2023 by Kathleen McCaffrey
Store assistants have great design talent. The furniture is finely made- I am so happy with the way it has transformed the living room.
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December 2023 by John Gillis
The chair did not come out very good for the price we paid. Your rep needed to work with us to really understand what we wanted. Not good
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October 2023 by Jessica Joseph
My experience with Ethan Allen was nothing short of outstanding. Alicia K. was extremely accommodating in helping me select my living room sofa set. Her help with style, dimensions, and custom color/fabric selection made my whole experience relaxed and enjoyable! She has a keen eye for detail and her interior design expertise was very much appreciated. I felt very fortunate to be connected to her as she was not a salesperson (typical at many furniture stores) but rather an interior design expert. I could not be more thrilled with the selection, as we’ve been looking for a formal living room sofa set for years and Ethan Allen offers the best collections. Many of the options at other furniture stores failed to deliver what we were looking for. Quality, style, and comfort is unbeatable at Ethan Allen. I highly recommend this store to everyone.
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August 2023 by Bridgette Sanabria
Very professional from start to finish!!! Annie was friendly, knowledgeable and very patient. She worked with my husband and me for almost 3 hours as we ordered our forever bedroom set. Estimated that furniture would be ready in 8 to 12 weeks. So on point...Renee notified us in 8 weeks that set was ready to be delivered! Renee was very understanding and flexible as we had to change the delivery date few times. On the day of delivery, the guys covered our floors and wrapped each piece before carefully carried up the stairs. The set exceeded our expectations! Superb quality, well made and absolutely beautiful!!! Highly recommend to anyone looking for exquisite quality furniture. You will get what you pay for and more. Thank you Ethan Allen!!!
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May 2023 by Selene S
I received yet another call from Ethan Allen of Garden City that my dinning room furniture will be once again delayed until after May 30th! I have said several times that I do not want partial delivery of a table and 2 chairs. What dinner can I have with only 2 chairs nor am I interested in having the missing chairs be filled in with mismatch chairs. If I wanted a dining room set with mismatched chairs I would have purchased that. It is now the end of another month and to be told that it’s now again delayed for another month is ridiculous. For a huge and prestigious company like Ethan Allen to have customers waiting for months for delivery of chairs is not only unacceptable but unbelievable or is it only certain customers that have to wait longer than others. I chose a company that I believed was reputable and produced quality furniture but after my first experience with Ethan Allen I will never do much as purchase a candle stick holder let alone anything else. After spending over 30 thousand dollars in furniture and then have to wait months for chairs is ridiculous for a company of this caliber. Then to be told that it because the furniture is customed made is the reason for the delay when I know that other furniture stores that also do custom made orders are shipping their orders on time is also insulting because I know that’s also not true so what else are you lying to me about. My Easter plans were ruined because of my delayed furniture and now I also will not be able to enjoy my Mother’s Day in my new home with my family and friends. Yet again. This whole experience has just been a nightmare and I will let every friend, family member, coworker, church member or organization that I am involved in as well as all social media platforms available to me know of my experience with Ethan Allen. I will also let everyone know not to purchase any dining room furniture from Ethan Allen unless they are willing to wait 4 or more months or simply not even know when their furniture will be delivered because I do not want anyone to have to experience what I am going through.
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April 2023 by Patricia McAleer
The design process was very easy and the design consultant that helped me was great…..very patient and he really understood my needs. You had a great selection to choose from.
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February 2023 by Cianie Plummer
Purchased a king size bed and was so happy to share pictures with my coworkers. They all uh-aw about it and made comments about Ethan Allen being an High End store. Well, If it’s then my purchase isn’t standing up to the test. It’s cheaply constructed, the wood is fading and chipping, the headboard is also fading… which is sad because I spent a good Penny for it.. believe me it came pricey . I didn’t mind because I felt that I would last for years and hold its own but I was wrong.. The store hides behind its name.. poor quality high prices..
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November 2022 by andrea weisenburger
Delivery with dirty hands. White sectional stained! You would think a white 10,000. Sectional would be delivered with gloves? Waited months for it, refused it, don’t want it now!Update: Spoke with Dawn today. The sectional was put back in the truck unboxed therefore I requested a full refund. Dawn (the manager) said she can’t do that? Now I’m waiting for a call from Gina(another manager?) They don’t want the sectional back yet can’t understand why I don’t want it after it was transported unboxed. I didn’t want a clearance item….and I still don’t.I will post ALL security camera footage as soon as it downloads.This is not the Ethan Allen I ordered from in the past. Buyer beware.
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November 2022 by Anthony Lucchese
The sales rep and designer Evelyn Chin, was great on educating my daughter's and me on Ethan Allen's design section and many products 5hey have. Thank you!
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October 2022 by Andrea Katherine
I waited months for my sectional. It was refused upon delivery today because the delivery person stained the WHITE sectional with his dirty hands. They advertise white glove experience, this was the furthest thing from that. Unboxed in the street, no gloves, stained, and then asked if I was keeping the other parts of the sectional??????I am waiting to hear from them to see how they will improve my Ethan Allen experience. I will update this review then. Extremely stressful delivery….that’s why I don’t recommend them…
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September 2022 by Usman Rana
Versailles Chair is cheap quality and extremely light weight that a 3 year old can move the chair. IKEA makes better chairs. I'm extremely disappointed. I spend $6000 on two chairs and an ottoman and I don't even want to look at these chairs. I didn't get any follow up from Ethan Allen agent I was working with. Will not buy anything from there.
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August 2022 by Alison Gordon
Donna Classi provides excellent design services. She has an eye for making your personal vision a reality. She has recently designed by Living Room, Dining Room, hall and guest room. Every room is outstanding and I am so pleased with the outcome. We purchased some Ethan Allen pictures for the dining room. When Donna returned for a home visit she saw we hung them incorrectly and helped us with the spacing between them. It made a HUGE difference. This is the type of personal service that takes it from ordinary to outstanding service. She took the time and care to make every inch of the process easy and exciting. She used the 3D room planner and it truly was a remarkable software device. I highly recommend Donna. She is professional and has the right demeanor to work with with everyone.
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June 2022 by Marcia Caton
I have been shopping at Ethan Allen for at least 25 years and have never been disappointed with the quality of products or customer service. The salespersons are knowledgeable about the products and use that information to help you make an informed decision.Thank you, Donna Classi, for your assistance during my last transaction.Marcia
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June 2022 by Meyer Davidoff
Quoted my wife 12K for a dining room table with chairs. Oh and a 5 month wait time to receive it. No discounts no thank you.With prices like this, I can have the Original Carpenter Himself build a dining room table. I’m very well aware we’re in a recession but this plain theft.
