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November 2023 by Lisa Famularo
Our best men and dads purchased suits from Jos. A. Bank for our June 2023 wedding. We had a good experience all around from working with very nice and helpful sales associates in-store to quick turnaround times with tailoring. We picked Jos. A. Bank because of their wide variety of navy suits - we picked a lighter shade for the best men and a darker shade for the dads. It’s especially nice that Jos. A. Bank labels their suit colors with numbers so we were even able to match colors in different suit styles. All the boys liked their suits and have already worn them again since the wedding. Only thing we would recommend is waiting for a sale. We paid full price, then the following week was the President’s Day sale, which would have saved us quite a bit!
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November 2023 by bw
Was looking for suits for my wedding and was recommended this store to see what they offer. We were greeted by Albert and we couldn't have asked for a nicer and more genuine person to deal with. He makes you feel welcomed and wants you to be happy with your purchase and does not bully you into buying a suit like most places. Extremely grateful for his help and would recommended anyone to go to this store and ask for Albert!
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November 2023 by John K
What a GREAT PLACE for suits, dress pants, and shirts. Ask for Jill. She's outstanding with input!! Garden City store. Thanks.
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October 2023 by Matthew Lange
Walked into Jos A Bank yesterday with an hour to spare in my schedule, Albert took care of me right away and got my sizes quickly and efficiently. With only two people on staff yesterday I had no problem waiting, but Albert make sure I was in and out fast! Great customer service, will for sure be back to buy a suit from Albert when I have more time in my schedule.
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August 2023 by Kevin Doria
I cannot say enough bad things about this place. I tried setting up a group deal for myself and my groomsmen for my wedding. The sales representative sold me a suit that turned out to be a discontinued product. The only reason I found out the product was discontinued was my groomsmen went to Other Joseph A Bank locations and were unable to purchase their suits in their sizes.When I called and texted the sales rep who set up my deal to ask him to help me find another suit or resolve the problem I was having, he ignored my calls and texts and still has not gotten back to me. He completely ignored my attempts to get in touch with him, and made no effort to help me find another suit for my groomsmen or find the suit I ordered in their sizes. Furthermore, when I went into buy my own suit, it turned out they no longer had my size in stock and I was told to just buy a bigger size and let their tailor tailor it to my size (something they could charge me for of course). Clearly they were only concerned about getting their clearance products out of the store.On top of this issue, I had to buy another suit for a different wedding at this store at the same time as I was trying to set up my own wedding’s group rate. Their tailor completely destroyed the suit I bought. He was over a week late delivering the suit to me from when he said it would be ready. When I received the suit, the jacket sleeves did not go past my forearms and the two sleeves were almost 2 inches different in length. The jacket, which was loose on me before the tailor touched it, was now so tight it no longer buttoned closed. The pant legs were also different sizes and were several inches too long. They left me with a suit that did not fit three days before the wedding I was attending and said they could not fix it in time for the wedding after delivering the suit a week past when they said they would.To go along with their complete disfunction function they have an unbelievably rude staff who openly complains about each other in front of customers and do not stop complaining about how understaffed they are. Every time I have been in the store they have made a point to tell me not to come in on the weekends because they don’t want it to be busy.Do not go here, they will only add stress to your wedding experience.
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July 2023 by Gianfranco Leto
Jill was very helpful and personable. She made it a very easy process and would great to recommend options and what would look best. I’ll come back anytime I need a new suit.
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June 2023 by Chad Kaufman
Never again. I went in to buy a black suit with no budget. I was never sized by the women. Never asked what’s it’s for or how much I want to spend. She looked at me and said you are small we don’t have anything in stock because it’s prom season. Basically said to my face I am a high school size. I am in my 40’s imagine if I told her she was too fat. I am better off anyway the jacket I was shown was a cheap blended $200 jacket. I was willing to spend money never even gave me the option to order or have something fitted. She didn’t even know when I needed it by. Recommended I went to other cheap places to buy suits clearly didn’t want my business. Basically it was like pretty woman for me.
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May 2023 by Chad K.
Never again. I went in to buy a black suit with no budget. I was never sized by the women. Never asked what's it's for or how much I want to spend. She looked at me and said you are small we don't have anything in stock because it's prom season. Basically said to my face I am a high school size. I am in my 40's imagine if I told her she was too fat. I am better off anyway the jacket I was shown was a cheap blended $200 jacket. I was willing to spend money never even gave me the option to order or have something fitted. She didn't even know when I needed it by. Recommended I went to other cheap places to buy suits clearly didn't want my business. Basically it was like pretty woman for me.
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April 2023 by BACKSLACHE
Albert was a great salesman, helped me find everything I needed!! I went in late close to closing and he helped me under the pressure which time permitted. Great people and awesome vibes. Amazing experience, will definitely be back !!
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March 2023 by Rob T.
I had a great shopping experience this weekend. Albert who works in the Garden City store was extremely professional and helpful. He helped me to track down inventory to complete a suit. I felt that he took the extra time and interest. I ended up buying a shirt and a tie (that I hadn't planned on doing) but the selection was great and so was the match. I went to the store that night after looking for the same suit that I bought but didn't find at Macy's, Bloomingdale's and Nordstrom's. I am going back and will check in first to see if Albert is there.
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February 2023 by April Moore
Every time I visit here I try to see the same sales rep. I believe his name is Albert. He definitely knows his stuff. Hands down most professional in the store easygoing and made suit finding and fitting so much easier
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November 2022 by sam travel junkie
The service at this place is top notch. Alberto here is the best service guy I’ve seen. Takes care of all the needs and provides advice which is useful for novice suit buyers.They also have their own tailor and they stick to appointment timings usually
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November 2022 by Michelle Anna
We had to go to Jos A. Banks to purchase suits for a special occasion for my husband and father. We had 3 visits , due to the first visit, my Dad was in no mood for trying on a suit. But thanks to Albert , each time was a success. Albert was so professional, sincere and accommodating. I appreciate his help so much that I had to let you all know. Each visit was an array of questions, opinions, and Albert handled it all with the greatest of ease. The suits, shirts and tie we bought are all so well made and priced well. I highly recommend , that you ask for Albert when shop at Jos A. Banks.
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September 2022 by Mace L. M.
We are happy with our purchase. The associates name Rob assisted us very well. He knows what his doing that's for sure. He answered our questions manageability. From fitting to alterations till we pick up our orders his there assisting us. The good gentlemen who measured for alteration is a different man. He is also very good at his work. I didn't get his name though. Although everyone seems so good on helping customers, we recommend to look for him whenever you go at this particular branch.
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September 2022 by Erick
great service & nice suits, ive bought a few suits here and i highly recommend them
