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February 2024 by Barbara Frisch
Gary was wonderful and efficient.
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January 2024 by Edith Romero
The best service
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January 2024 by Frann Margolis
My husband and I bought bar stools and dining chairs. Sabah & geo helped us. They were both wonderful. We never felt pushed or rushed. It was an all around fabulous experience. They are both such pleasant and nice people.
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December 2023 by Cinda Balkcon
Love the couch! Thank you Geo and Sabah for all of your assistance in finding us the perfect addition to our living room.
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November 2023 by carol Rosenbaum
Gary from customer service was extremely helpful professional and smart. If you want assistance with your delivery issues speak to Gary. Additionally when I contacted him again today to cancel the large mirror that initially arrived damaged my husband and I felt that it would not work based on how many areas could crack he immediately took care of me and worked on crediting my credit card. Thank you for having a wonderful ‘employee.
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August 2023 by Tony Rome
We bought a beautiful table from Modani to fit in our refurbished dining room. Unfortunately the contractor gave us the wrong dimensions of what the new dining room would be and the table did not fit. Gary could not have been more accommodating and understanding when I requested a return. Modani not only has beautiful products but even better customer service.
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August 2023 by S Kadakia
My encounter with Modani customer service was superb. Barbara at customer services communicated effectively , remained on top of issues till resolved satisfactorily in timely manner. She made my buying experience pleasant , seamless with Modani.
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August 2023 by Steven Lam
Update 8.1.23: received our bloom couch today. Took about a week and a half for delivery. Went really smoothly and they placed it right where we wanted it. Overall, very satisfied with our purchase.Worked with Fatema in ordering the bloom 3 piece sectional. Super friendly and helpful. Made us feel welcomed and answered all of our questions. We did manage to catch a sale on the sectional and was happy with the price. Was told that delivery will be in about two weeks. So I will provide an update once we receive our furniture. But for now, very happy with the buying experience.
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August 2023 by R Parasram
Great customer service experience, I spoke with Gary who was able to help me when I received a defective item. He was fast. efficient and was able to correct the issue immediately. Thank you!
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July 2023 by Steven L.
Worked with Fatema in ordering the bloom 3 piece sectional. Super friendly and helpful. Made us feel welcomed and answered all of our questions. We did manage to catch a sale on the sectional and was happy with the price. Was told that delivery will be in about two weeks. So I will provide an update once we receive our furniture. But for now, very happy with the buying experience.
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June 2023 by Arline Batista
My shopping experience with ModaniSo far not to happyAs I was shopping I felt in love the furnitureI purchase a Valentino sofa and a Enzo arm chairDining table ,6 chairs and 2 barstoolI had to wait from March 1 to June 3 to get my furnitureFor my surprise the Enzo arm chair comes with the back full of marks and a little holeOne of the barstool rocking all over as I turned the barstool one of the screw is damageI reach out to the sales person she reply sending me a number to callThe answer I get is offering me a discount so I stay with the damage furnitureREALLY!!!!!!!I purchased brand new furniture…I will not recommend no one to ModaniI am very sorry and not happyEvery time you sit in the sofa is stays mark like the leather is fake or not made properlyNow today I get the replacement for the Enzo arm chair and as I am inspecting itIt looks again with marks everywhere tooVery disappointed ☹️ and they couldn’t fix the barstoolSo now again to start a new claim for them to change my barstool .
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April 2023 by Diane Sandler
Thank you, Sunny, for making my day one that was not cloudy but sunny! My experience with you was easy, informative and led to the purchase of the Nabu table. I cannot wait until it arrives! Modani is a wonderful store, and I certainly plan on returning..
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April 2023 by raf yaakobov
One of the best furniture stores we have been too, had the pleasure of working with Sunny, he was an amazing sales rep, got all our furniture delivered and it looks amazing, couldn't be happier
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April 2023 by Rai Negro
(review will change depending on solution)Ordered a new mattress and it arrived within the time specified. However the matress did not fully expand wich resulted in weird shapes. Customer support (Jenese) was very helpful in the matter. Janese was very quick in assisting in the matter and was able to rder a replacement and was able to finalize the issue wihin the same day.
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March 2023 by Aimee Jaggernauth
Hello, today Modani delivered my dining room furniture, and unfortunately, a couple of chairs were damaged. I spoke with one of modani's customer service representatives named Jenece, who was very helpful and could put in a request to replace the damaged chairs. Thank you!
