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January 2024 by Ben Abelido
Had ultrasound and MRI’s done, excellent job
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December 2023 by elena rivera
This place has few stars but they have excellent service and are very friendly.
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December 2023 by DiAnn Bell
Was told to be here at 140 with a full bladder for a scan. It’s nNow after three and I haven’t been taken in yet Everyone after me taken in. Ridiculous.
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August 2023 by Maria Ward
Do not use this facility - they use deceptive billing practices and charge DOUBLE - they claim to be a hospital- they bill through North Shore Hospital!! I’m reporting them to many agencies !!
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May 2023 by Nancy Cummings
I have not had as many good experiences lately. The medical industry has changed and us oldtimers must get with the new program.Regarding Northwell Imaging in Garden City, I WAS PLEASANTLY surprised. The wait was not long, EVERY staff member was courteous, concerned and informed. They won my trust.I am COMPLETELY happy and will always choose Garden City first. My next appointment is with Lake Success. Garden City is my preference, however, their next appointment available is not good for my schedule. AND, so, Lake Success will get an opportunity to win me over as well!
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March 2023 by Hellmuffin 67
Very clean. Staff very friendly. Appointments do not run on schedule. Allow a whole hour for just sitting in the waiting room.
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February 2023 by Duayne Draffen
Excellent facility. Clean and very efficient with your time. Staff has always been friendly and professional.
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December 2022 by Jianfang
had an appointment at this facility because I can’t get the time for the image center I normally went to. However I came to the facility, they told me that it is not in the system. The director said she can’t do anything and gave me a number after I requested to complain. The number didn’t answer at all.If I found so many negative reviews toward this location before appointment, I will be away from it. Apparently they don’t care about patients at all. The worst experience!!!
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November 2022 by Cathy
Not worth one star. My past review of January 2022 was deleted. I was injured severely by the tech doing an MRI. It’s almost a year since the injury and I still am unable to walk normally and am in pain with every step I take. She caused a torn hamstring. I really was treated terribly like a prisoner entering a prison. Then the MRI tech refused to help me get up after the MRI and screamed at me to raise my leg and that I have to leave. Not only could I not see because they make you remove eyeglasses but they put me in a sheet sealed mattress that had a triangle pillow like protrusion at the head and under the knees, and could not pull the pillow out from under my knees because it was attached to the mattress and all was covered by a sealed sheet. Afterward I could not find this pillow set up for sale for MRIs anywhere online. It must be experimental and very cheap. It definitely is not good but injurious to patients already suffering from an injury. These people do not know what they are doing. They injure people who are already injured seeking medical assistance to get better. This place is clearly ran by business people without any medical training or patient care interests. Healing is definitely not their business. You go in injured seeking help and leave in a far worse condition. Satanic is what I described to the manager over the phone.
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November 2022 by La Keisha Riggins
I waited on hold for 1 hour and 50 minutes. I finally had to hang up. I would have appreciated if they even took a message and just called me back. But to wait on hold without even speaking to anyone is not acceptable.
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November 2022 by Kitty Pori
Worst location to do any kind of imaging. Front desk acts like patients are here to see them and they are too important and no time to take care of patients
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October 2022 by Sindy S
I have been here quite a few times for myself and my parents and have never had a bad experience the staff are always friendly and polite.I like that they are open until 9PM
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July 2022 by M K
Why is it that this location only gave me basic details about my thoracic spine MRI (without contrast) but when I went to the one at Lakeville Rd, they were very detailed for Cervical Spine MRI? I have arthritis in my neck and bulging discs, degenerative changes, lower lumbar spine degenerative changes also, but Thoracic spine said two small lesions, (which are not concerning) but mentions no degenerative changes, so you mean to tell me my thoracic spine area has absolutely no degenerative changes in that area?? I'll keep going to the one on Lakeville Rd. Thanks for nothing.The staff of nice, but this makes people not want to come here
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May 2022 by ANITA PARYANI
Don’t know why bad reviews! I had a wonderful experience. I would like to specifically thank Yuliet, manager Jozelyn, staff Victoria and tech Ravlin. Truly wonderful people they accommodated me in the most courteous way possible and made me feel relieved and happy. Thank you Jozelyn most of all for the smooth appointment. All you ladies are phenomenal and God bless you all! ?-Anita Valdez
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May 2022 by Vidamarie Thelotmoss
Some staff members were pleasants and others were extremely rude and inpatients. I was trying to get off the table it took me so time to do so due to disabling muscular pain and stiffness!!!! The stare!!!! Thanks but no thanks.