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December 2023 by Luna
I've been to Roosevelt field Mall, The employees are really unprofessional, they yawn in your face. As for the clothes I found very nice things
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July 2023 by Heather Howard-Jones
If I could give this place 0 stars I would. The workers are HORRIBLE, a bunch of teenagers. On June 24 two of the workers were arguing aggressively right in front of everyone. The tension in there was so bad we decided to leave. This isn't the first time I had a negative experience in this store. The main problem is the workers, so much attitude, and no mature supervisor watching over.
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May 2023 by A T
The worst experience on my life ,The manager blonde lady she’s the worst person I’ve never seen in my life I don’t know why she’s in that position. She deserves to be somewhere in a mountain by herself, not to have connection with human beans how bad she is and one of her employees with long hair boy its worse then her those two people are horrible and disgusting !!!
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December 2022 by Christopher (Ace)
I've always walked in and never bought anything last time I went and she bought a pair of jeans I enjoyed their service the girl behind the register was very kind and nice and very patient
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December 2022 by Judy Lin
Honestly worst experience I’ve ever had.. got a couple of clothes to try on at the fitting room, was told there was a limit of 5. That’s fine..I tried to count how many I had, the guy there interrupted me, okay. I recently had a shopping bag from Aritzia and it was a pretty big bag. The guy working there (short, had a messy beard and hair) said I had to leaving my bags out there. I also had a purse with me, so I wasn’t sure which one he was referring to. He just told me to leave the shopping bag outside and I agreed. Later on when I’m trying stuff in the fitting room I heard him talk to his coworker.. and I quote, “Did that girl with the backpack leave?..You need to watch her closely she’s probably going to steal” Incredibly rude and I’ve never experienced that before. Plus I had a purse not a backpack, you’d think someone working in retail would know the difference. When I confronted him and said, “I heard what you said, you don’t have to be so rude” he gave me the dirtiest look, can’t forget it. Regret not punching his ugly-homeless looking face! Worst Experience.. Called in to talk to the manager, doesn’t seem like she gaf, pathetic :/
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December 2022 by Rosanna L
I wanted to rate them 0 stars but its not option.Worst shopping experience . The employees are rude to customers. They make you wait on line for over an hour due to "business reasons" but no real reason is given . They dont care about their customers at all...I
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November 2022 by Linda Chan
Crowded as usual. Signs for discounts everywhere, kind of confusing which items can be discounted at 50% off, or mixed and match. Some how I still pay for my items at full price??♀️ Please place your signage carefully.
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October 2022 by Michael S
Worst shopping experience ever. Don’t visit on the weekend. Clothes are not priced on quality. They’re the new Hollister and Abercrombie, aka they suck.
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September 2022 by Michael S.
Horrible shopping experience. employees are borderline moronic and the manager has absolutely no business managing a store. Clothes are in not priced for quality. The store is dirty and smelly.
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September 2022 by Cindy B.
Shameek was very helpful finding what I needed and with a gift card issue.
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September 2022 by Fran A
Terrible customer service and poor management! PacSun needs to get it together otherwise they are going to go out of business. The first day I went there the store closes at 8pm, I arrived at 7:20 the door were locked-there wasn’t any sign as per why however I did see people in there just shaking there hand at me like “closed”. Okay, so I go back the next day mid day during the week figuring there should be no issue this time. The line was wrapped around the mall, customers were waiting for 30 mins just to get in they blocked off the doors and were letting people in one by one apparently due to staffing issues however there were many employees and management in there just organizing the store. I have never see anything like this in my life. The staff was not helpful nor cared that there customers were unhappy. Inexperienced, inconsiderate employees work there-perhaps corporate needs to visit the Roosevelt Field PacSun step in and do something! I will never be shopping in store or online again.
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September 2022 by Rosanna Flechas
I wanted to rate them 0 stars but its not option.Worst shopping experience . The employees are rude to customers. They make you wait on line for over an hour due to "business reasons" but no real reason is given . They dont care about their customers at all...I
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September 2022 by Tiffany He
Why on earth do they limit the number of people in the store? No other store in the mall does this. It's understandable if it's pavked but they let like 8 people in the store and makes everyone wait in line.
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August 2022 by F A.
Horrible management and customer service. I will never go back here again. Get it together PacSun, you're going to lose your customers. I gave it three different chances and all were a bad experience.
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August 2022 by Angelina Vista
Awful experience they seem so miserable with their life it’s sad I feel so bad for them that they were so rude and nasty look out for them and they didn’t help with a thing