Customer service was great. The girl assisting me helped me engrave my item and was very helpful throughout the entire process. They normally don’t do engravings 30 minutes to close but she made an exception for me which I appreciated very much. My gf was very happy with the outcome. 5*
January 2023
Just wanted to share that I bought something online and I came into the store in Roosevelt Field for an exchange and the salesperson, Gabriela was super helpful. I'm giving her and the store 5 stars. Will definitely be back to shop at this location.
December 2022
Placed an online order for in store pickup to avoid the line. 3 hours later they told me I need to wait on the line to pick it up. The line was 45 minutes long. Why bother with an online in store pickup if they still make you wait? Hire more help to handle online orders.