-
March 2024 by Barbara Renna
We stored our belongings at Public Storage of Garden City, NY for the past 90 days, and I must say, it was an exceptional experience from start to finish.First and foremost, I must commend Jane, the staff member who assisted us throughout the process. Her responsiveness and attention to detail were truly remarkable. Every question we had, whether it was about unit sizes, cost or rental terms, Jane addressed promptly and thoroughly. Her wealth of knowledge not only made the decision-making process easier but also instilled a sense of confidence in our choice to store with Public Storage.The facility was well-lit, organized, and maintained to impeccable standards. Navigating through the units was a breeze, thanks to the clear signage and wide aisles.Overall, our experience with Public Storage was very positive. Thanks to Jane's exceptional service and the top-notch facility, we knew that our belongings were in safe hands. I highly recommend Public Storage to anyone in need of reliable storage solutions.
-
March 2024 by Stephanie Pappas
There is a lovely, human, (almost small business) touch here. Jane gave me a tour of the available units and cared enough to follow up with me about an appointment and questions I had. Thank you Jane :)
-
March 2024 by Peter Labita
Jane has always been very responsive and helpful in choosing the right unit for our needs - very satisfied!
-
March 2024 by UNA FAMILIA EN NEW YORK
I came into the Garden City office today March 12. Jane helped me and she was wonderful. She was so friendly and helpful!
-
March 2024 by Michael Rossidis
It was a pleasure working Jane at 1055 Stewart Ave . She was helpful and very knowledgeable with all aspects of the workings with the rental process.
-
February 2024 by bern fischer
I highly recommend storing at this location. Jane the property manager is always very responsive and polite whenever I have any questions. Jane helped me locate and rent a new unit quickly and efficiently. Jane makes sure the facility is in tip top shape. Thank you Jane!
-
December 2023 by John Soj
I needed some storage before an upcoming move, so i chose Public Storage. The facility on Stewart Avenue was very clean, and well kept.Brianna was beyond helpful! She showed me to my storage locker, helped me get setup, and was just all around really great, and helped make my experience all the better! Thanks Brianna!!Updated review:Please note, any loading or unloading from your storage locker has to be done from the BACK of the building. My storage locker couldn't be further from the back unless it was across the street in the medical building. My storage locker was right by the front door, and they wouldn't let me load from the front of the place.Every time I came in with boxes, they gave me a hard time about bringing it in from the front. Keep that in mind.
-
December 2023 by Joseph Tambini
This facility is conveniently located and very user friendly. Jane is a standout employee and does a great job getting clients settled in their storage units. The facility is clean and well maintained . Corporate should have more employees on staff and longer hours of coverage to improve the customer experience
-
December 2023 by Missy Poyer
Jane was so helpful!! She helped me exchange my original storage that i made online to a larger one with ease and a smile. Would rather deal with her anytime than doing anything online again. 5 stars
-
October 2023 by Trina Dugger
The representing Jane gave Outstsndkng service. She made my rental experience smooth and easy. We need more customer service reps like her.
-
October 2023 by Keith Little
Jane was extremely helpful in ensuring obtaining a storage unit and handling an exchange in units after I made a mistake. Entire experience was excellent
-
September 2023 by Simoa Santiago
I highly recommend storing at this location. The staff is extremely helpful and professional. Jane the property manager was always very responsive and polite whenever I had any questions. I was very satisfied with the cleanliness of the facility and I always felt safe whenever I was in the property alone. If I ever need a storage unit again, I will definitely be back. Thank you very much.
-
September 2023 by Carole Lee-waldon
Although my storage unit is at another Public Storage facility, the Property Manager Jane, went way above and beyond her responsibilities in assisting me in resolving an issue regarding my storage unit. She was professional, courteous and extremely knowledgeable. Jane provided step by step instructions in order that my issue may be resolved to the satisfaction of all parties. Jane is an asset to your company.Carole Lee-Waldon
-
August 2023 by Sunday Sand
Jane helped us out so much today! We are return customers to this Public Storage in Garden City on Stewart Ave. This is where we go when ever we need storage. We had computer problems over the internet but Jane helped us get everything right! Thank you Jane and Mary too. I also remember that Jane helped my mother a few years ago when she moved back to NY from Nevada and needed storage. She was super kind to my mom who was stressed from moving! Thanks again Dominique S.
-
August 2023 by Tammy
Today I had the best customer service experience with Jane. She was extremely helpful and very knowledgeable about the services the company offers. I must say she went above and beyond and I couldn’t ask for better assistance. Thanks to Jane for making my first Public Storage Rental experience Exceptional :-).-Tamara G.
