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March 2024 by Yossi Schechter
Great service! excellent selection.
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March 2024 by Nelson Records
Ama was very helpful!
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February 2024 by Louis De Angelo
Store is too dimly lit. More cashier's needed. Manager in this location is obnoxious and arrogant.
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February 2024 by Alexandra Thompson
They find everything!!
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February 2024 by elizabeth abramova
Amazing store
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February 2024 by Destiny Inocent
Felt very welcoming and accommodating!
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February 2024 by Christine Scymcyk
In and out. Very pleasant
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February 2024 by lixi cacho
Always great friendly service
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February 2024 by Mihai Dumitru
Good service but not to many choices in high end clotes or shoes
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February 2024 by Katty Sterling
Diane is a very professional and helpful employee. Very happy with her customer service
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September 2023 by Ron D
I will give them 0 stars but it’s not possible.I bought boots online from this company and they send the wrong one, I tried to return them and they said they can’t help me with my inquiry.
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September 2023 by Farah Nazar
Way better experience than before. Much has improved and employees are friendly and helpful!
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September 2023 by Mahii M
The store has improved a lot. Everyone works so hard and puts customer service first. One of the best stores on long island!
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August 2023 by Mister Bunny
Stay away from this location. You’ll end up wasting your time. The people working here are very nasty and rude. It’s dark as a dungeon. You can’t see anything properly. You got more lighting when digging a mine. The manager and employees don’t have any customer service skills. They talk to you like you’re a prisoner. I picked up these nice pants I really liked and at the counter the lady scanned a higher price. I go “it’s that much but the tag says another price.” She goes “ ok bye…next.” Jeeezuz…I miss the good old days.
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August 2023 by Anne Zheng
This is a warning for anyone out there who works hard for your money, saves up and treats yourself once in awhile.I ordered a small luxury bag and I never received my package when tracking had said delivered. I have done everything to reach out and get a solution. Simply put SAKS FIFTHS is a company that does not and will not take responsibility for your lost packages.You know how once in awhile you come across one of those sketchy websites u wanna buy something from there so you will do your research to see if it’s a scam etc. it feels like Saks is one of those except u do your research after your purchase. They basically rob you and feels like a scam. Is it because they think majority of their target markets simply don’t care for a few hundred bucks because they are a little bit wealthier and to lose a few hundred buck means nothing? I don’t know but that’s the vibe I was getting.But all I know is I run a small business and when I do have a customer who reaches out about their package not being received in the mail when it says delivered.. guess what? Do you think I tell them “well too bad? Not my problem, Your lost. Sorry but ain’t taking no responsibility for that haaa. Byeee” Ummm noooo. Because I understand that sometimes in transit packages do get lost. But why should the customer have to take that responsibility? Why should they pay and not receive anything. There’s this thing called customer satisfaction. And As much as this is also not I the sellers fault for my small business, it Simply just got lost in transit. I always refund my customers for their lost packages bc it’s unfair for them to pay and not receive on their end. I’m sorry to my customers that they did not receive their order when they were so excited for it and ended up being lost. I then also think about them spending the hard earned money they worked for and not getting the order. I always send my apology for this inconvenience and offer a refund or replacement.In business there will be some losses but there will also be a lot more gains.But Saks is so big and so well known retail store and they won’t take responsibility for lost packages that tracking status shows delivered but package was not received. Even when I clearly have proof from my Securtiy camera showed no package on my camera that day and time that the status stamped delivered. I called them, spoke to their reps, filed a claim, got ejected and still spoke to them. And the only thing they do is tell you sorry and say there’s nothing they can do. I go on google and did some research and I find that I’m not the only one. There has been multiple people who just like me never received their packages and Saks just won’t refund or replace our purchases. And these are usually few hundreds worth of orders. There goes my hard worked for money.If I did my research and known this, I rather shop elsewhere and save myself all this trouble and waste my money and time.Just a heads up if anyone decides to order from their online shop and know the possibility of lost packages. Good luck getting your money back.