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October 2023 by Katrina C.
Came here to get a tailored made suit for a wedding for the 1st time in my life. Not for myself, of course. But I'm sure they have women's tailored suits as well. Anyway, Carlye was very helpful throughout the entire process & experience. The entire process took over an hour or so. They definitely have lots of patience and knowledge for different seasons and fabrics/colors used. Would definitely recommend coming here for your tailored suits. Whether it be your 1st time or not. Once they have your preference on the fabrics and lengths and engravings, yes, engravings monograms whatever you call it inside your suit. It takes roughly about 3 weeks for your outfit to be ready. Go in for a fit. Any altering is done in store. Which takes 2-3 days. And you're ready to go. 1st time here, 1st time getting a tailored made suit. But won't be the last time here. Heck, I would even come in here for myself for any suits if I was an EA or an ESQ. I'd be here in a heartbeat. However, you don't have to be any of those to come get a perfectly made suit!!! Their suits, service, and experience are top-notch! Def recommend.
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August 2023 by A Banks
Unwelcoming, not informative and overall a lack luster customer service experience. I have shopped at Suit Supply in the city before and felt way more accommodated after. Everyone at this location seemed like they didn’t want to work there. Aside from the unprofessionalism and lack of warmth it seems they lack range in the diversity of sizes available. I would recommend avoiding shopping with the the bald headed senior gentleman as he comes off incredibly passive aggressive. Unfortunately my local business was lost here and will more than likely be taken elsewhere.
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August 2023 by Erwin Cabrera
Carlyle was an amazing sales associate and helped my partner and I pick out our custom suits. We felt extremely comfortable, and look forward to getting them!
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August 2023 by Dola Hera
The pretentiousness of this place. Apparently you gotta have an appointment just to simply browse suits and see what works?! Not a custom fitting mind you. The store is a ghostown yet I gotta make an appointment to just try already made suits. The salesperson is tone deaf and hardly empathetic as I explained to him how simple my visit is. The excuse is I need an appointment so someone can put the suit on me! What do you mean?! Are you going to undress me?! Ridiculous!
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July 2023 by Clinton Jacques
In my prep for my wedding, suitsupply was instrumental in making sure my groomsmen and me showed up looking our best. Darren from Roosevelt field was incredibly patient and provided tremendous input with each fitting. If you want welcoming service, quality material, and a beautiful end product go see Darren at Roosevelt field.
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July 2023 by Joe Holm
Really impressed with the quality of the materials and the attentiveness of the employee i dealt with. Carmine was helpful and courteous throughout my entire experience and i will definitely be back for any suit needs going forward.
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June 2023 by Marlon Gomes
I had a wonderful experience shopping at Roosevelt Field Suitsupply. Andrew was courteous, knowledgeable in his style advice, and respectful of my choices. Most importantly, he was kind while explaining why some alterations I wanted might not have worked as intended. Overall, his service was the highlight of my experience. I look forward to returning to this store.
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June 2023 by James Onwodi
This store is amazing, they have the best customer service, they pay great attention to detail. Thomas definitely give immaculate service, I go there every opportunity I get. Make sure you book an appointment before going so you can get the best service
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June 2023 by David Sternman
Plenty of laurels to Suitsupply for a great custom suit design experience. Customer service rep/consultant Deep is exceptionally patient, friendly, modest, up to the moment on style, and was as happy to advise as to ask my preference. While at ease but with efficiency we spent almost two hours selecting a wide assortment of options from fabric to monogramming and carefully taking measurements."You can have anything in life if you only dress for it" theater costume designer Edith Head once famously declared. If that means a custom tailored suit then Deep is equal to the task.
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June 2023 by kenny val
Jon-Bryant Is possibly one of the best workers here. Pays very close attention to detail, Customer Service is immaculate. He turned my Wedding suit into a masterpiece. For my first Suitsupply suit, I am highly satisfied. Give him is praise because he deserves it!
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May 2023 by Zain
I was dreading going to get a new suit. Always got something garbage from H&M or something. I was referred to SS by a family member and decided to give it a try. Noticed they had an appointment system online, so booked one for the next day. Went in and was seen exactly when I scheduled for. Jon Bryant was extremely helpful, knowledgeable, and QUICK. We tried on a few "default" sizes, then he sized me thoroughly and got my alteration measures in. I was in and out in 30 minutes. Made this MUCH less painful. Thanks JB!
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March 2023 by GREGORY MADDOX
This is my second wedding I have had to get custom suits for ( best man and groomsman) in one year. I missed my 3 pm appointment with Darren, but he accommodated not only the groom, but me as well, the same day understanding the groom was from out of town. We picked the suits, custom measurements and purchased/ placed the order within an hour and half. The doors were closed, but he finished the job until we were happy. Very pleased with the customer service from everyone in the store at Roosevelt field mall. Darren… appreciate you.
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February 2023 by Quintell H.
The most wonderful experience Mr. George Washington the stylist help me transform my appearance and take it to a whole new level 1000% recommend
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February 2023 by Don Lee
Walked in to get a suit here the other day and could not be more happier. Store manager Thomas helped me pick out an awesome suit, explained everything in detail, took his time to really make sure I loved my selection and really made me welcomed. Him and his employees are by far superior compared to any other store and just could not have gotten a better experience. He was understanding of my needs engaged fun conversation and never felt rushed one bit. If you need to get a suit it is a no brainer to come here and look for Thomas. Will 10/10 go back.
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February 2023 by Elise Nardone
I recently brought in my Uncle who was in the market for new work suits. A lot of close personal friends had all raved about Suitsupply and recommended it. From the moment we walked into the store, we were greeted and directed towards help. Philip was amazing at breaking down everything we needed to know especially for people who don’t know much about the suiting world on top of making the whole experience truly enjoyable. Thank you again Philip for the great experience. I’ll definitely be recommending Suitsupply to my friends and family!
