-
March 2024 by Ahmad Raza
Thats the pathetic usps store i come across even though i had my shipping label they ask me to buy a Tape but infact it should be there job to do thatThey are overpricing
-
March 2024 by Michelle Mich
I don’t understand why this place even has more than a 1 star rating because the customer service provided for us was negative stars. Why do we have to come here to ask for service just to see these workers act like we’re the ones owing them services? What’s crazy is they won’t even try to hear me out or try to help in any way but the customers after us was a white family whom BENNY was so willing to help in every way possible with the nicest attitude known to mankind. What’s even crazier is that I’m pretty sure me and that Gyesekki of an Ahjussi are in the same minority group.Minorities beware!!!I normally don’t write reviews but I want to shed light on how disgusting they treat CERTAIN customers.
-
March 2024 by april K
The Asian man with glasses and white hair is super rude and unprofessional. We asked a question nicely for clarification and said, “ we are not here to negotiate.” If you’re not willing to help customers, don’t work in customer service. He’s very sexist, thinks women don’t know any better. The colored woman who works there is very nice and the Asian man is very mean to her. He aggressively asked me to hang up a phone call when there is no sign that says no cell phones.
-
February 2024 by Beneti Sully
The employee Liberty was magnificent and so pleasant I never saw an employee work so hard she has went above and beyond for me. I feel this woman deserves a raise she is tremendous at what she does and needs to be complicated for her hard work.
-
September 2023 by Serg Kozey
Quick and efficient
-
August 2023 by M V
Never had a bad experience here. I keep going to this post office because they're open later than most other locations. The old-timers who work there try to keep everything moving at a brisk pace, but they're not mean.And there's a young lady who works there who helped me a lot. When I had a deadline, she showed me different options and helped save me money with the most cost effective mailing option.
-
August 2023 by Andrea Longo
Benny was so nice and helpful in the passport process. What a pleasure to deal with. Thank you Benny !!!!
-
August 2023 by Kevin H.
Came Here Yesterday To Hand Over My Application & My Documents For A Passport. The agent that help me she was very polite. You have to make an appointment for passport service during the weekends.
-
May 2023 by kev c
Just did 4 passports for family and lady was extremely helpful we were out in 25 mins with photos too.Make sure you have copies of everything it will go faster
-
April 2023 by Annie Cheng
When I first entered the office for inquiry, both staff were all browsing on their phone. There were no customers on line. The lady staff was extremely impolite and rude . I just asked her what I need and she kept on talking, talking and talking. It seemed like she is bringing so much emotions and frustrations from elsewhere to work and to the customers. If you do not have the least respect, patience and courtesy to serve the customers,YOU ARE NOT FIT TO BE SITTING THERE !!!!And after which, they went back browsing on their phone again !What a job !!! SITTING THERE WAITING FOR RETIREMENT !!!NEVER GO THERE AGAIN !!!ZERO STAR IF I COULD !!!
-
March 2023 by xiaowei lin
We was there at 03/19/2023 Sunday . The young African lady with eyeglass who is helping us applying minor passport.extremely professional checking all docs we submitted and also helping us organize paperwork, explaining service options . Patiently , friendly,smiling . I want to say thank you so much for you assisting. You are the best postal officer I ever Met!
-
March 2023 by Luke Taraska
The staff at this location is very rude and unprofessional. They need better training should not be in costume service when you can’t deal with costumers in a civilized matter.
-
March 2023 by Jazmin R
Had a bunch of packages to return and Rashana was soooo helpful! She was so efficient and pleasant and there was no line. I’m also so grateful this location is open on Sunday! Great experience all around.
-
February 2023 by Shah Quadery
Had a decent experience at this post office which is located on the lower level of Roosevelt field mall. We needed to renew our passports. Had to make an appointment and this location had availability that worked with our schedule. The man did a good job with taking pics of our kids and broke down the expenses.
-
February 2023 by naz
DO NOT COME HERE... I PAID 30 dollars to send back a package to china and they DID MY LABEL WRONG and then the girl just wrote over it with pen??? Now they sent it back to my house and its a mess for me right now. Waste of time.
