-
November 2023 by Christopher Memelo
Dunn Tire - Gates NY store has been my go to for tires for many years. Their customer service is great and my most recent transaction on 11/17/23 for new tires was performed quickly and seamlessly.
-
November 2023 by KarmBornAgain
The woman on the phone that helped me order the tire I needed was very nice. The guy at the counter in the shop took care of me without any issue. They had me in and out quickly but the only issue I really had with the whole experience was the loud blasting satanic music from the garage. Not very family friendly on that part. There was an elderly lady there when I walked in, thankfully she probably couldn't hear it.
-
November 2023 by Denise Johnston-Burris
When I got there (appt was at 11 - I arrived 10:50ish) I was told it would take approximately 60 - 90 min. At 100 minutes, I was still waiting. I starting looking around and a the same gentleman that worked in my car saw me and promptly rang me out. Not stellar service, but certainly not bad at all. Reps were pleasant.
-
November 2023 by Lilla Goff
I purchased my 4 tires from Dunn Tire. My tire had low air pressure. I told they would get me air in my tire, and keep a check on it. The tire continue, to go low, for 2 days I stopped several times to put air in.On Monday returning, I was told I need to make an appointment.. and continue to air in the tire. I am 73 years old, this was not good for me.Finally another man step in, ask me could I waste until they could work me. Which I did.I have been using Dunn Tire for years, and this was the first.
-
November 2023 by Gustavo Spinetti
Staff was extremely helpful and professional. Dana was very friendly and made sure to explain all the details of the work being done. I will definitely be servicing my vehicle here in the future.
-
November 2023 by Ricky Viele
I arrived at this location without an appointment. I had a tire that was loosing air fast. They were extremely busy, yet they squeezed me in and within 20 minutes started to work on my vehicle. They plugged the tire and I was out the door in less than an hour. They, (and I truly mean), the whole team was friendly, professional, and accommodating. And at a fair and reasonable price. Truly a great experience. I would highly recommend this location and if needs arise, I would not hesitate to use this location.
-
October 2023 by James White
I picked up a giant screw in one of my brand new tires. You guys got me in withing a day or so (it wasn't leaking so I was fine with that) the tire was replaced with the roadhazard warranty. Very quick in and out, great staff.
-
September 2023 by adam wagner
They did a good job with patching the tire. However, I was a little disappointed that it was a full day before they were able to even look at it. I dropped off the tire around 1130 and didn’t hear back from anyone for the rest of the day. So I called around 11 the next day and they stated that no one has even looked at the tire yet. I do understand that I am not their only customer I just didn’t think it would take that long to look at a tire. My overall experience has typically been great!
-
September 2023 by Michael Chefalo
Replaced damaged tire with tire protection program. Installed repaired tire on vehicle and put spare tire back into storage compartment while he was at it. Long time customer at this location -Scott and the team take care of us well!
-
September 2023 by Gary D
Oil change, tire rotation and NYS Inspection were done and my car was ready in good time. Very pleased with the work and time consideration. Thank you.
-
August 2023 by charles McClarrie
I was told by hunting, I had to wait 16 days to be seen for a tire repair. The guy at dune tire. Checked for an obvious hole and set me up an appointment for Tues a 4 day wait but better than 16. Supper dedicated, and honorable. If the look and it's not broken they don't charge.
-
August 2023 by Oscar Estratti
I received a reminder that my tires needed a tire rotation. I drove up to schedule an appointment. The day of my appointment I was greeted by a nice gentlemen and asked me if I was going to wait. He took my keys and within a 1/2 hour or so my car was done. I’m very pleased with Dunn Tire and recommend Gates Buffalo Rd location to friends.
-
August 2023 by Maryjo Hopkins
We dropped my car off the evening beforehand. About 1130 the next morning, I got a phone call that the work was done. I was surprised! I expected to hear from them a little later than that. The guys were so nice and professional. That's why we use Dunn Tire when we have tire issues.
-
July 2023 by Garrick Yue
Adam is great! He was able to get my truck done less time than he quoted me for. The service has been great, and I will go back to see them for my vehicle's need from now on.
-
July 2023 by frank volz
Adam (Scott?) was AWESOME. He took my truck late in the day. He did it himself, and worked a little bit late to hook me up. I appreciate you Adam!Thank you Sir!Dunn TireBuffalo Rd location
