“Amazing company with by far the best service out of all the companies I called. Affordable and fast towing. The gentleman who towed my car (I'm sorry, I can't remember his name, but he was an absolutely sweetheart) was incredibly sweet and attentive. I'm hard of hearing, and calling can be incredibly difficult. The woman on the phone was very friendly and patient with me, guiding me through the process and a stressful situation.
Thank you, M&R, for towing me and your amazing customer service!”
“We were coming back from Niagara Falls, on the way to Jersey. Unfortunately, we got a flat tire on I-390 S, Dansville, NY. We called roadside assistance but it was 530 PM EST, Saturday and we were still 300 miles from Jersey.
I know, I am not the only one who gets tensed in the situation, not like I can't handle it, it was like- almost all the auto stores were getting closed, and what if we did not find any store? we would be stuck.
We google and found this store, which was closing at 7 PM. Roadside folks did change flat with spare, and it took us 45 minutes to reach Walmart Auto Care center from the spot, and we reached there by 6:40 PM EST.
We requested them to accommodate us. One supervisor came and told me they had to change all 4 tires (some thread thing in the tire and it was not in compliance with Walmart policy).
I was shocked, I have a new 2023 Mazda model and only one tire got flat, and why I have to change all 4 tires?
I decided I would stay at some motel nearby, get the tire changed in some local store, and reach Jersey the next day.
But somehow their other employees came forward and they did agree to change the tire (they discussed something). I am trying to find their name on their website, could not found, also called the store as well to find the name of those good souls, but no one picked up the call.
Anyway, it took them 30-35 minutes to change the tire, they did some verification, and TPMS check, and we were good to leave by 730 PM EST.
I wanna thank their staff (one big guy, it's him in the photo with the ith car), one thin lady (Erin), and another white short guy (must be in his 20s)- thanks for saving us.
We did reach Jersey by 1:15 AM.”
“Rhyan Framer was the man who has been helping me for the last year with all the maintenance on my car he does a quick and thorough job every time and is always very friendly.”