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February 2024 by Taylor Gibson
Last couple times we’ve had a horrible experience with the grooming. I took my one year old lab to get his nails cut and ears cleaned. Like ever done since he was about 4 months old. He still has his puppy energy and gets excited. Today we were told that they were unable to service him, since he was too crazy. As they were telling me he was too crazy he was laying at my feet, they had us walk around for about 10 minutes. We went back and Cheyanne told me she was unable to service him, he still wasn’t calm enough. We’ve never had this experience with any of the other groomers and he acted the same way he usually does. They all say he is a little crazy when checking in but calms right down in the back. Very upset with our service and will never be going back especially to Cheyanne. This isn’t the first grooming session with her. The last time she ignored us when we were waiting to get checked in at our appointment time and went and played with other dogs that were waiting in line to check out.
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January 2024 by Lynn Thompson
very clean store and the employees always willing to help
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January 2024 by Peter Beardsley
I was looking for fish tank decor. The lady pointed me in the right direction as well as a nice convo on goldfish!
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December 2023 by Mike Virgil
Went to buy some cat food because I could not find it online and they actually had several cans.
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December 2023 by Paula c
Brought calming collars and calming treats for my dogs.they worked great.
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November 2023 by Mrigaa Sethi
Great selection for dogs, cats and other pets! Nice and helpful staff
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September 2023 by Rebecca Harvey
They only sell goldfish, no other animals, even though the website leads to think otherwise. Found a hamster at Country Max down the road instead.
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July 2023 by Maureen S.
York Animal Hospital was the only place that would take my cat in for emergency services on a Saturday morning after my cat was attacked by a great northern owl. Missy ( my cat) was taken in and they took excellent care of her. She is severely hurt and I have taken her in 4 times this week. I have called them and sent them pictures when I wasn't sure what to do for her. The staff there are the nicest sweetest people ever. They have been in touch with me to see how she is. I really can't say enough good things about them.
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July 2023 by Lynette Loomis
PetSmart has the products I need for my three dogs. The sales associates are always willing to help find a product and are friendly, easy to work with.
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July 2023 by Andrea C
Everyone here has been so sweet to my dog and me when we have come in to get a few things
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June 2023 by A D
Staff was very helpful locating stuff for my dog and the new puppy.
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April 2023 by Christopher Beaty
I went into petsmart with a whole list of questions regarding care of my new dog and the helpful and informative staff was able to answer every single one of them. Special kudos to the manager who really went above and beyond for me.
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March 2023 by Rowan Locke
We always have the nicest people in there. The one thing that bothers me is the lack of quality dog toys.
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February 2023 by Jennifer Cronin
The team at this PetSmart is always so friendly and helpful and the store is always clean, organized, and stocked.
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February 2023 by tim brickle
I am more likely to find my big pack of friskies at PetSmart then any grocery store.