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April 2024 by Bryan Harrington
Painfully slow even when the store looks empty. Employees take all the parking spots up front besides the handicap capped spots.
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April 2024 by Jorge Santiago
Love my Asiago chicken sandwich
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April 2024 by Alexander Hiller
SLOW SLOW SLOW SLOW SLOW SLOW Without exaggeration: I spent about 5 mins in the drive through waiting behind another person who had not been able to order yet (there was no one the process of receiving food). It was 9:00 PM so I figured the business must be closed but left the lights on, so I drove around the building and saw workers talking with each other. Making my next assumption was that I caught them at a bad time so, I rejoined the drive though queue. The person ahead of me was finally able to order and when I advanced forward I was asked politely to wait. After between 5 to 10 more minutes the queue grew to 4 cars and I still haven't been able to place an order. At this point I left, my assumptions being that either the workers are such low quality that my food would be garbage or that there was some sort of emergency that would result in the same.
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April 2024 by Deserae Heidrick
Omg!! This is my first time at Wendy's and i absolutely love it... The staff is extremely friendly and helpful. The environment is very welcoming and open. Definitely will be coming back for more!!
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April 2024 by T ONeill
Went thru drive thru, food was correct, hot and delicious!!
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March 2024 by Julia (JuJu)
I do grocery delivery in the area and decided to try Wendy’s breakfast since I never had before. I had about 10 minutes till my next order pickup so I place an order in the app before heading to Wendy’s. I arrive at 9:33 (my grocery order was due pickup at 9:45) One driver is pulling away from the speaker as I arrive and the next is about to order. There’s no one else in line infront of these 2 customers. It takes the employees 3 minutes to even talk to the guy ahead of me. Then when I arrive to the speaker another 3 before he speaks to me. I sat behind these 2 cars for another 14 minutes before I get to the window where I wait another 2. There’s no reason I should be waiting 22 minutes for food with 2 cars ahead of me. Ridiculous. So the next day I go back again because the sandwich was really good! I place my order and get to the speaker at just after 7:30am. They say “we aren’t quite open yet” even though the drive thru opens at 6:30… I said well I placed a mobile order. He says “alright let me check” then says okay pull forward where he tells me to pull around and I wait another 8 minutes for me food. Good food, awful slow management and service. Not even worth going, I won’t be going back a 3rd time.
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March 2024 by Trevor VanHoose
Had a very rude experience today, had a large order which was $40 and ordered it for pick up. They had me pull around for my food which is no problem and they gave me my food quickly. Upon receiving my food I realized a sandwich had a minor error so I went inside and got it fixed; this has happened before but this was once again not a problem. I got the sandwich and got back in my car, and before pulling away, I realized they had also forgotten an entire combo (although I did get the drink). Upon going inside and requesting the item, the two women behind the counter were very rude to me, talked very loudly to themselves while belittling me. It made me feel terrible when all I was trying to do was get the food I ordered.
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March 2024 by Don Mosko
A lady who claimed to own this place was very rude to me and messed my order up badly twice
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February 2024 by Lady Gelassenheit
I will drive to Henrietta or Batavia or Erie PA if i get a craving for Wendy's before ever returning to this location again.Apparently I was "out of my mind" for asking for a correction to my order seconds after seeing the error on my receipt.I truly feel bad for the young staff subjected to these horrible lessons in how not to do customer service, the restaurant is an exercise in chaos and the manager on duty, 2/19/2024 @ 7pm is definitely not upholding the Wendy's corporate brand standard with his dirty sagging jeans and untucked shirt with no name tag.
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February 2024 by David Bu
Quick
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January 2024 by Jennifer Bouie
The food was great I had a nacho cheese burger and service was fast and
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December 2023 by Brian Lewis
Usually love a Wendy's meal, but 2 regular meals for $30. Only after the purchase at the drive through did they say that we would have to wait out in front of the store. It was dinner time but only 2 customers inside (had to go in to get the order) and 3 cars. Don't mind a wait usually, but I had a tight schedule that night.
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December 2023 by Luis Matos
Ths place has become a hit or miss. The staffing is subpar and lacking in training and service and the food is overpriced and depending on day, time and staff its a mystery what you got in your bag and the condition its in. Good
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December 2023 by Caitlin R
Girl working drive thru threw my bag of food at me, 'HERE!', and slammed the window shut to keep talking to her coworkers. She was also very annoyed by me when I ordered at the speaker box, dont know what I did. Must've been a rough shift.
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September 2023 by Dylan Birch
Way to turn a customer away. I will never eat at Wendy’s again prices over high $10 for a chicken wrap just the wrap no Fries or drink. And I couldn’t even get a strawberry shake what a communist country we are coming to where they don’t look out for their customers just themselves. Don’t give a rats hoot about what the people actually want. I will take my business across the street to Burger King or an entire different town.
