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August 2023 by Tiffany Anastasia Gushlaw
I am definitely not satisfied with the service I received, and DID NOT receive here. I decided to take the chance and go to the physical store instead of ordering online, just to see if there were any better deals or furniture pieces different from the inventory showing online. The manager seemed very personable and professional throughout the entire process from start to finish, but I learned after, the trust I placed in him to eventually deliver my furniture, which I absolutely fell in love with after he showed it to me in their back room inventory, was very sadly misplaced. He went through the entire process of totally selling me on this furniture , which was not originally what I was even looking for, got me excited and planning for that piece, just to totally ghost and ignore me through every phonecall and visit from there on. I personally requested him with each phone call I made. Left several messages for him to contact me back as soon as he was able, never called. At one point, a customer service representative from Aron's company called me to ask about my recent visit and offered any assistance I might need. This rep personally called my local Aron's store, got the manager I had been looking for on the other line, connected him to me and as soon as I started speaking he rudely interrupted and made a quick excuse to hang up. He then promised me a call back asap and, SURPRISE, haven't heard a word back. I feel as if I wasted so much valuable time with the entire fiasco, and that makes me upset, because I am still going without when I could have gone elsewhere and/or found what i needed and be totally content and comfortable with other new furniture, instead i still struggle finding what i need and going without being very uncomfortable! Horrible management!!
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July 2023 by Lisa Iannelli
Bad delivery (scratched and dented brand new fridge and damaged porch), waiting 7 weeks for new fridge, supposed delivery first thing this morning and still not here ?
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May 2023 by lorraine curry
I am writing this review to give public praise and appreciation to the staff at the Geneva, NY location. They are unfailingly patient, kind and accomodating and are a shining example of what real customer service truly is. Thank you Aaron's!
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April 2023 by Sukie Haynes
I have been loyal customer I have paid off 3 things and I have 2 more payments on my tv and that's done .I don't understand why I am being mistreated by multiple people at the store.i really like going business with arrons but I shouldn't have to get à run around by their employees.
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April 2023 by Adrienne Hunt
???very difficult place to rent from all I got to say I have 5 PAYMENTS LEFT never again!!!
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January 2023 by G4mer Fre4ks
Rented a Gaming Desktop from them and come to find out they were charging me 4,000.00 for a gaming desktop that is only 1,000 bucks max and that is with good specs...which this computer was not. Then when I go to return it they try telling me that the monitor is all messed up and I have to keep making payments on that until they get it back from their "service" people. Like I'll just give them 200.00 for the monitor since that is all its worth! If I could rate lower I would!!
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October 2022 by Anthony Rodriguez
Ordered a TV to take advantage of the first month free deal going on, wasn't gonna get my TV till almost a week and a half after I put the order through. When it came to the delivery date I never received a call prior nor anyone came to the house and knocked on the door or left a flyer letting me know they tried. Ended up just buying one cause I didn't wanna have to wait another week(maybe) to get a TV cause at that point the promotion I wanted to use wouldn't have made sense.
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October 2022 by patrick Carroll
Terrible customer service says they will fix something and come half prepared and won't finish the job and refuse to come back if I could give zero stars I would
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October 2022 by Socorro Varela
When I need furniture or appliances, I check Aaron's first. Always the best price at affordable prices
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May 2022 by Laurie Green
Everyone is so nice and very helpful
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October 2021 by Drake Copp
Have gotten several things from here unfortunately everything I have gotten has been messed up in some way shape or form
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September 2021 by druppie83rd 3X
Good ppl ?
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July 2021 by Michael August
WAAAY over priced electronics
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June 2021 by BARB LARUE
Nice people
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April 2021 by Nichole Rodriguez
Such a wonderful experience consistently
